hungryjacks.com.au

1.3
1.3 Based on 11 reviews

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Average Rating

1.3

/
5

11 Reviews

5 Star
0%
4 Star
0%
3 Star
8%
2 Star
8%
1 Star
83%

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Jasmine Shakwala
I visited Hungry Jack’s at 1–5 The Avenue, Sunshine West VIC, and the food quality was really poor.

I visited Hungry Jack’s at 1–5 The Avenue, Sunshine West VIC, and the food quality was really poor. The burger was very dry, overcooked, and didn’t taste fresh at all. The bun was hard and the burger was extremely salty, making it difficult to enjoy.

The cola was also disappointing — it tasted like plain water with almost no flavour, like the syrup was missing.

For the price, I expected much better quality and freshness. This location seriously needs to improve food preparation and drink quality. Not satisfied and wouldn’t recommend based on this experience.

1
Date of experience: Feb 11, 2026
Jasmine Shakwala
Poor food quality

I visited Hungry Jack’s at 1–5 The Avenue, Sunshine West VIC, and the food quality was really poor. The burger was very dry, overcooked, and didn’t taste fresh at all. The bun was hard and the burger was extremely salty, making it difficult to enjoy.The cola was also disappointing — it tasted like plain water with almost no flavour, like the syrup was missing.For the price, I expected much better quality and freshness. This location seriously needs to improve food preparation and drink quality. Not satisfied and wouldn’t recommend based on this experience.

1
Date of experience: Feb 11, 2026
Andy Hendo
Spend your money elsewhere!!!

We ordered Hungry Jacks food at 6.16pm today. The order arrived at about 7.10pm. We're less than 5km from the Port Adelaide "restaurant". We opened the bag, plated the meals and within 60 seconds they were thrown in the bin. Cold, congealed, limp and visually very unappealing. What a waste of $40. Bloody awful. AVOID AVOID AVOID.

1
Date of experience: Dec 08, 2025
Carmel Woodwad
Appalling meal

Appalling meal. Late at night and facing long traintrip home. Decided to get a chocolate sundae at the Southern Cross Station store. No desserts available! As I hadn't had any dinner, I decided to order chicken strips and chips. Absolutely disgusting. Both the chips and the chicken had been fried previously (at least once, if not more) and were simply again re-deepfried for my order. The bulk of the food was virtually inedible - a waste of nearly $18.00. If the store were closing - I'm assuming this is why there was a skeleton staff and why every counter I went to sit at, to eat the meal, was filthy - no orders should have been allowed (I worked out this was the reason no desserts were available ... someone would have had to actually make them). Disinterested staff. I now know why it is called "Hungry Jacks" - Jack also must found the food to be inedible and unbeliebably expensive for what was provided.

1
Date of experience: Nov 19, 2025
Quibid
HJ serious failing Sat 25th Oct 2025

On Sat 25th my old school mate & I decided to get together for a couple of beers & old story telling.Around 19:30hrs we chose to make an order with Hungry Jacks, Baldivis. That appeared to go through OK & an order #given. Delivery time est approx 30mins for a 1.7km distance. 22:30hrs we still had no delivery. tried to contact the store but Internet pages clearly avoided such contact. Uber Door dash & Menu Log among the delivery co listings. Even tried phone checking with Uber eats and other. Uber as hopeless as ever NO ANSWER. Dashdoor did answer but no record of an Order. Managed to find a phone nr & Called the store to be told that we had to check with Unber Eats the delivery had nothing to do with them. Have had serious problems with Uber over last 12mths forcing them to give total refunds for charges they failed to deliver. Checked again on the Net & ended up trying to place basic same order & specifically choosing Doordash online ?? Seemed to be working then the follow up tracking suddenly hung up and disappeared. Could not recover that. Then used MenuLog for same order which went through 22:47hrs. 23:30hr dog alerted someone at door. checked & there was 3 (three) orders dropped at the door but no driver. Principal course of the whole issue is presumed Uber. Would never have used them if they were seen as first delivery. On numerous occasions they have been found to try to pick up or deliver to addresses that are specifically found in their system. Their system relies on a pinpointing feature for their drivers which is WRONG. Possibly in Aust due to Uber believed to use WHEREIS for GPS which has been caught out many times for out of date or not giving correct address. My personal experience with Uber is having to threaten legal action with total evidence of their failings where their pinpointing provides and address in an adjoining street (different name and number) to that on their record. HJs handling not specifically at fault but choice of Uber among other providers is confusing particularly if a delivery is chosen by the HJ systems. The final result of 3 (three) charges for the orders borne by myself and my mate should have been correctly addressed by HJs especially where the drop and run situation with the 3 orders occurred at the same time 4hours after the first attempt. No complaints about HJ products & preferred to its major competitor and others. Having used HJs for years & adult children involved in well accredited in management of fast food stores this one was a complete dropout/disappointment.

1
Date of experience: Oct 25, 2025
Nicole
Awful

Awful, ordered online to be told they’re closed and need to call back tomorrow for a refund… who has the time for that?!

1
Date of experience: Aug 01, 2025
Rosamund Parker
Good Hungry Jacks

Bought two Angus Burgers today and both were dry, burnt rolls burger was burnt and dry around edges and no salad. Absolutely disgusting. And drive through customer service was bad. Goodbye to Hungry jacks

1
Date of experience: Jul 26, 2025
Nettie Cook
The food quality was unacceptable and…

The food quality was unacceptable and not up to health standards. Burgers were either burnt or undercooked, drowning in sauce or completely dry, with a bad smell. I ordered Fanta and got Coke instead. The $8 Nutella ice cream was a tiny portion with barely any topping, even though I paid extra. We couldn’t eat any of it. Doordash refused a refund due to past complaints, but this was truly inedible. I do not recommend Hungry Jack’s on Great Western Highway, Wentworthville.

1
Date of experience: Jul 17, 2025
Tallulah B.
i like food and should get a free meal

i like food and if you like food as much as me you know how to eat and when i come here, they give me good food but the thing they need to work on is cooking the food just right because sometimes it is over cooked or under cooked but i should get a free meal

3
Date of experience: Mar 24, 2025
Yvonne
What an awful place

What an awful place. Use machines to order that simply don’t work after almost breaking your finger selecting the items. Place is dirty, tables not tidied and the food ghastly. Nothing good at all about it. First and last visit.

1
Date of experience: Jan 19, 2025

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