Review Time
I was searching spare parts for Hurom H300 for replacements. It was noted that UK price is 10+ times of Europe price. For example extraction packing - Hurom Europe just sold for Eur 1.12 however UK price is GBP13.95. Not just this example but most of the spare parts. I do not understand why such a huge price gap between countries. It's ridiculous that UK seller overprice their spare parts.
I purchased a Hurom H400 juicer in February 2025 for £600. Within months it began deteriorating, blocking and struggling. I first reported the issue in July, well within the 6-month period covered by the Consumer Rights Act 2015.Since then I’ve dealt with “Julia” from customer service, whose handling has been appalling. She has:-Denied receiving my initial complaint (despite proof).-Dismissed the evidence I provided (photos and videos).-Blamed me for “user error” rather than acknowledging the fault.-Misrepresented UK consumer law by insisting that after 30 days I am not entitled to a refund, ignoring the 6-month presumption that faults are assumed to have been present at purchase.-Her replies have been obstructive, unhelpful, and show no understanding of UK consumer rights. For a company selling premium products, this level of service is unacceptable.A £600 juicer should last years, not months, and a serious company should know the law and resolve issues properly, not dismiss genuine complaints.
Hurom are the best juicers and Hurom.co.uk are also an excellent company to buy from. They are so knowledgeable about their juicers and their customer service is faultless. I will definitely be recommending the Hurom brand to my family and friends and Hurom.co.uk.
Their customer service is horrible. You can't reach them by phone; they don't return emails or messages you leave. I just received the juicer I never opened it and I am returning it because if I cant get them to answer a simple question now can you imaging how bad they will be if there is a problem with the unit.STAY AWAY.....
I bought the h400 good working product, but after one day of use, I became super annoyed with the button and container being on the back, I always thought that ever good company can with a 30day return no question asked this gives customer's the opportunity to try a product and see weather or not it fit there home and needs but to my surprise you can not return products with this company In my opinion if you can't return a product it's not worth buying for this reason alone one star is all its worth I am writing this other's hoping you will not make the same mistake
Claim your business profile now and gain access to all features and respond to customer reviews.
rebelliousgoods.com
bigforkbrands.com
www.restockit.com
beer52.com
hrdglobal.org
vapefiend.co.uk
foxnewswineshop.com
samuraiblaze.com
greekmarket.co.uk
everythingfor420.com
