Name: i-run.fr
Telephone: 000000000
Rating: 2.9

Paulo Rodrigues Guest

The worst experience i ever have to buy online. They don't have any telephone number . Don't reply

The worst experience i ever have to buy online.
They don't have any telephone number .

Don't reply to the emails .

No tracking number in the invoice.

Still waiting for my shoes since 21 January 2026

To bad to be true.

AVOID ALL COSTS.

Date of experience: Feb 09, 2026

Paulo Rodrigues Guest

1 month ago

The worst experience i ever have to buy…

The worst experience i ever have to buy online.They don't have any telephone number . Don't reply to the emails . No tracking number in the invoice.Still waiting for my shoes since 21 January 2026To bad to be true.AVOID ALL COSTS.

Date of experience: Jan 21, 2026

Filippo Pistore Guest

2 months ago

Absurd to send shoes that are too small…

Absurd to send shoes that are too small and ask customers to pay 38€ of shipping because they only accept returns in France even if they ship to other countries! Don't buy from i-run.

Date of experience: Dec 23, 2025

Jan Ellwitz Guest

4 months ago

Great Customer Service

Great Customer Service! Highly recommend it. The team helped me a lot. Thank you very much!

Date of experience: Oct 10, 2025

R G Guest

5 months ago

Worst on line shop

Worst on line shop . Says 30 days to return the shoes then elsewhere says 14 days and cost is the customer . Never again

Date of experience: Sep 23, 2025

Maarten I. Guest

6 months ago

Best price for the shoes I was looking…

Best price for the shoes I was looking for. Fast delivery with good communication about the delivery status (which is mainly due to the delivery service, not I-run...). Got the products as ordered.

Date of experience: Aug 29, 2025

ER24 Guest

9 months ago

Return costs are exhorbitant

I bought a pair of trail running shoes, which were too small and I had to return. The shipping cost of returning them was €35 euros, which is outrageous!!!!

Date of experience: May 31, 2025

Jeffery Kelly Guest

11 months ago

Fast and reliable

I found a shoe that I liked at their website. I read from trust pilot that they had very mixed feedback and I first decided not at buy the shoe. I then found out that I-run have a physical shop close to where I live and I decided to give their web shop a try using a insured credit card. The experience was good. Shoes arrived this morning as they informed me. The shoes re correct, new and nothing to complain about.

Date of experience: Mar 08, 2025

Judith Cooper Guest

1 year ago

This company never delivered my order

This company never delivered my order. I am now making everything to be reimbursed and nothing. They asked me for personal data, without access to GDPR rules. I think this is a total scam, and the costumer service is terrible. Not recommend!!!

Date of experience: Jan 17, 2025

Mason Kelly Guest

1 year ago

Worst online service ever seen

Order placed, for a value exceeding a 1000€, it gets cancelled without any notice or explanation or any legitimate reason.It leaves me with the international payment fees, reimbursement fees and back-and-forth conversion rate charges... all nearing 70$ without an item delivered.The worst online service ever seen.