icedhost.com

4.7
4.7 Based on 117 reviews

Welcome to IcedHost. We excel in providing the high-quality hosting for game servers and discord bots. We provide game servers for the hottest games such as Rust, Minecraft, and more! We use data centers from around the world, so that we can ensure you al...

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Average Rating

4.7

/
5

117 Reviews

5 Star
87%
4 Star
3%
3 Star
5%
2 Star
1%
1 Star
3%

All Reviews

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Rusty Bear
Good service and support but 6 year old hardware and high prices

I will try to be as fair and transparent as possible here. Having used IcedHost for 3 or so years, they have been rock steady. The support is good (I'd go as far to say 9/10), and generally no issues with up time. Casey especially is very helpful and I hope they recognise this.However, some huge downsides I'm starting to see. Mainly, the age of their hardware, and the cost of their offering. They are simply not as competitive as they were 3 years ago.For dedicated servers, the cheapest you can get is a Ryzen 3600 (launched in July 2019). Similar hosts are offering Ryzen 7600x (launched September 2022) for similar prices or better. As a server owner, and comparing performance on comparitive machines elsewhere, its night and day, server fps can be 8 times higher.Other places have the exact same cosmic guard DDOS, so its not enough to justify the price. Same goes for service, I'd argue others are better and have far better communication via discord.I really hope IcedHost actually do some competitive anylysis and upgrade their lower end stock ASAP, as their hardware is old and end of life at this stage. It's getting harder to continue to use IcedHost due to this, and some upgrades are needed in 2025. The 3600 really needs replaced with 7600 (Zen 4 or above). If you had something like a 7600 for the price of the current 3600, then I personally would be looking to buy at least 1 or 2.

3
Date of experience: Feb 13, 2025
kenneth king
I was renting a rust server and typo'd…

I was renting a rust server and typo'd my account email info. It was a mess. Casey went above and beyond to help me out and get everything straightened out. He fixed one thing after another until he was satisfied I was up and running like I was supposed to.

5
Date of experience: Dec 31, 2024
Azim Hi
Ivan found a issue I have been looking…

Ivan found a issue I have been looking for. I have been looking for it for 15 hours and he found it in under 10 mins thank you so much

5
Date of experience: Jun 21, 2024
General Email
Very helpful and patient customer…

Very helpful and patient customer support.

5
Date of experience: Jun 08, 2024
Ross
The hosting is great and reliable but...

The hosting is great and reliable, and the support has always been spot on for me - having used them for 2-3 years now.However, I can't give them more than a few stars due to the limited amount of games supported compared to competitors. If you are looking for only those games and those games only, then great, but it would be ideal if they would start supporting a wider range of games.

3
Date of experience: May 06, 2024
Pipars Skarbais
....

... Rented web service since 2021 started happening webserver was down on and off for 5 days when speaking to them they just happy I leave will not include details very bad experience I had

1
Date of experience: Nov 09, 2023
hunter
the support team here is the best ever.

The support team here has been the greatest support i have ever dealt with anywhere. Great responses and always going the extra mile to help.

5
Date of experience: Feb 01, 2023
Maurice Kumar
Great service and fast support!

Pretty great and fast support and service. Issues are solved in like seconds. Everything well explained.

5
Date of experience: Jan 31, 2023
sean kasler
This was an amazing experience

This was an amazing experience. I used another host in the past and these guys really go above and beyond to assist and fix issues.

5
Date of experience: Aug 20, 2022
Cameron Duntz
IcedHost is the one company where if you...

IcedHost is the one company where if you message them about any question, they are there to help not hours later either just in a couple minutes. They will have you up and running with full comfort Love this company. Highly Recommended

5
Date of experience: Aug 16, 2022

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Business Details

  • Welcome to IcedHost. We excel in providing the high-quality hosting for game servers and discord bots. We provide game servers for the hottest games such as Rust, Minecraft, and more! We use data centers from around the world, so that we can ensure you always have a great connection to your server! At IcedHost, we put customers satisfaction and product quality first.See more

  • email support@icedhost.com
  • language https://icedhost.com

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