icmarkets.com

4.8
4.8 Based on 161 reviews

IC Markets Global is one of the world's largest online Forex (FX) trading brokers, offering spreads from 0.0 pips to traders globally. With the fastest trade execution and unmatched liquidity, IC Markets Global is the number one choice for active Forex tr...

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Average Rating

4.8

/
5

161 Reviews

5 Star
89%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
8%

All Reviews

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Review Time

Shanice Elwin-Edwards
I had to wait around 25 minutes to get through to customer support via chat, when I was 1st in line

I had to wait around 25 minutes to get through to customer support via chat, when I was 1st in line a helpful agent called John came to the rescue and resolved my difficult situation very quickly and I am able to use my client area tonight. Great team and will not hesitate to contact support for help again.

5
Date of experience: Mar 01, 2026
Trader Bit
⭐⭐⭐⭐⭐ Outstanding Customer Support – Fast & Competent Help! I recently experienced unusually high pi

⭐⭐⭐⭐⭐ Outstanding Customer Support – Fast & Competent Help!
I recently experienced unusually high ping times on my MT5 account, which was affecting my trading. I contacted the support team and was truly impressed by how quickly and professionally they responded.
The support agent was not only fast but also very knowledgeable and friendly. He understood my issue immediately and guided me through a comprehensive solution to resolve the latency problem efficiently.
This kind of customer service is exactly what you expect from a top broker. A big thank you to the support team member who assisted me – you made a real difference!
Highly recommended! 👍

5
Date of experience: Feb 26, 2026
weijin liang
I've been with icmarket for years, they are well regulated and the deposit and withdrawl process is

I've been with icmarket for years, they are well regulated and the deposit and withdrawl process is quick and straight forward. Customer service is also quick in response, I recommend anyone to give it a go.

5
Date of experience: Feb 25, 2026
Michael Chooi
After I top up my Raw Spread account. I was not able to log in. It showed Authorization Failed. Conn

After I top up my Raw Spread account. I was not able to log in. It showed Authorization Failed. Connected to AI virtual assistance. Surprised it was a fast response from the support team during late in the evening. Everything was fix within 2 minutes. Really happy with IC market support team. Thank you so much. A happy client.

5
Date of experience: Feb 22, 2026
Malkis
I had a very positive experience with IC Markets customer support. The response was quick, clear, an

I had a very positive experience with IC Markets customer support. The response was quick, clear, and professional. My issue was handled efficiently, and the support representative was polite and helpful throughout the entire process.

It’s always reassuring to receive prompt and competent assistance when managing trading accounts. I truly appreciate the level of service provided.

Highly recommended.

5
Date of experience: Feb 22, 2026
Hansamal Hanz
Execution is fast, spreads are among the best I’ve seen, and overall the experience has been smooth.

Execution is fast, spreads are among the best I’ve seen, and overall the experience has been smooth. IC Markets remains one of the most solid brokers I’ve used.

5
Date of experience: Feb 22, 2026
jossip
had a very positive experience with IC Markets chat support when requesting the closure of my live a

had a very positive experience with IC Markets chat support when requesting the closure of my live account. The process was handled quickly, professionally, and with great efficiency.

Their support team responded promptly to my request and provided clear instructions, making the entire process smooth and hassle-free. I really appreciated how straightforward everything was — no unnecessary delays or complications.

It’s reassuring to deal with a broker that respects client requests and handles them in a fast and transparent manner. Overall, I found their customer service to be helpful, responsive, and highly professional.

Thank you to the team for making the experience simple and stress-free.

5
Date of experience: Feb 22, 2026
Jimmy Liu
I had an issue with VPS service today, The agent was very professional and provided all the relevant

I had an issue with VPS service today, The agent was very professional and provided all the relevant information.
Always able to get in touch with the broker support at anytime.

5
Date of experience: Feb 22, 2026
Saman Aziz
I had a very positive experience with the support team at IC Markets. The response time was impressi

I had a very positive experience with the support team at IC Markets. The response time was impressively fast, and my inquiry was handled in a professional and structured manner from start to finish.

The support agent clearly understood the technical details of my request and provided precise, solution-oriented answers without unnecessary delays. Communication was transparent, polite, and efficient, which is exactly what you expect when dealing with trading accounts and financial matters.

Overall, IC Markets Support demonstrated reliability, competence, and strong customer focus. Based on my experience, I can confidently say their support team operates at a high professional standard.

5
Date of experience: Feb 18, 2026
Chirchir Joab
I was having trouble opening a new MT5 account because I had too many inactive ones. I reached out t

I was having trouble opening a new MT5 account because I had too many inactive ones. I reached out to the support team, and they were incredibly fast. They archived my old accounts and helped me set up a Raw Spread MT5 account with 1:1000 leverage specifically for my trading bot. Truly professional and efficient service—highly recommended for serious traders

5
Date of experience: Feb 18, 2026

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Business Details

  • IC Markets Global is one of the world's largest online Forex (FX) trading brokers, offering spreads from 0.0 pips to traders globally. With the fastest trade execution and unmatched liquidity, IC Markets Global is the number one choice for active Forex traders. IC Markets Global offers online Forex trading through multiple platforms, including MetaTrader 4, cTrader, Webtrader, and apps for iPhone and Andriod. Gain an edge today - trade with IC Markets Global. **The overall reviews and ratings relate to the IC Markets Global brand.**See more

  • email support@icmarketsgroup.com
  • language https://www.icmarkets.com/global/en/

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