idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Susanne
New provider

The initial transfer went very smoothly and I was kept informed each step of the way. Also the follow-up emails kept me up to date. Thank you

5
Date of experience: Nov 26, 2025
Tracey Pepper
I enjoy idmobile

I enjoy id mobile

5
Date of experience: Nov 26, 2025
Ann Claudia Walker
My new telephone arrived very quickly…

My new telephone arrived very quickly and securely. Easy to follow set up instructions and overall very happy with the service provided. Updates on progress of order and account set up.

5
Date of experience: Nov 26, 2025
CustomerJ. Climpson
Like the price.

Like the price.Don’t like that it will not go active until tomorrow night.Don’t like having to change my number - at all!

3
Date of experience: Nov 26, 2025
Malcolm
Seems very efficient

Seems very efficient however downside is not easy to contact by phone

4
Date of experience: Nov 26, 2025
Lee Steele
AVOID!!!!!!!

Attempted to switch to id and the app and log in are not fit for purpose, even when I had registered my eSim the log in recognized my name and number, and then in the next attempt did not recognize it!, so you cannot even access your account, a stressful situation, hopefully they will honor the 30 day cooling off period, AVOID!!!!!!!!!

1
Date of experience: Nov 26, 2025
Sylvaine Rouzé
Dishonest

I'm an ID mobile customer. They wrote to me to inform me of the upgrades that I am eligible to. On the same day I logged onto my account ... these upgrades are not offered, all I can opt for are more expensive deals. I will contact Ofcom to disclose these dishonest practices

1
Date of experience: Nov 26, 2025
Steve Higginbottom
Fast and efficient

Fast and efficient

5
Date of experience: Nov 26, 2025
Marj
Just a great service

Just a great service

5
Date of experience: Nov 26, 2025
John T
Signal reception is generally good

Signal reception is generally good, unfortunately one location where I walk the dog has poor reception and the nearby Garden Centre hasn't been able to connect to the network.

4
Date of experience: Nov 26, 2025

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