idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

ELAINE
Always have a signal

Been a customer for the past 2 years I must admit I was slightly worried about the service but ive never had an issue ive always had a signal so much so my daughter son in law and grandson have now switched to this provider my son in law was the last to last to make the move as he was still in contract until this month but he was forever saying to my daughter to put her hot-spot on as he never had a signal and he was with Vodafone I was used as a guinea pig but now we recommend them to everyone

5
Date of experience: Nov 26, 2025
Brian
This is without doubt one of the best…

This is without doubt one of the best deals on the market. Never had a problem, never needed to chase them for anything!

5
Date of experience: Nov 26, 2025
A Stewart
Good all round provider

Reliable, good value. Good customer care

5
Date of experience: Nov 26, 2025
customer
Great company very satisfied

Great company very satisfied

5
Date of experience: Nov 26, 2025
MARK
Poor customer Support

Really poor customer service

1
Date of experience: Nov 26, 2025
Kevyn McAuliffe
Good plan well priced

5
Date of experience: Nov 26, 2025
David Hartley
So far so good

So far so good. Early days but a positive experience so far.

5
Date of experience: Nov 26, 2025
Lisa Riches
DO NOT TOUCH WITH A BARGE POLE

NEGATIVE STARS!!!!!!!!!! BEEN A CUSTOMER LESS THAN 24 HOURS AND JUST SPENT 4 HOURS TRYING TO GET A SIMPLE QUERY DEALT WITH. CAN'T EVEN CANCEL AND WILL LOSE MY NUMBER BECAUSE OF THEIR STUPIDITY. SUFFER WITH SEVERE ANXIETY AND HAD 3 PANIC ATTACKS BECAUSE OF THE DISTRESS CAUSED NO ONE EVEN APOLOGISED. I DONT THINK THEY'RE PEOOLE I THINK THEY ARE AI BASED ON THE RESPONSES. FOR THE SAKE OF YOUR MENTAL HEALTH AND WELLBEING DO NOT USE THIS COMPANY. STICK TO KNOWN PROVIDERS EVEN THOUGH THEY'RE TWICE AS MUCH. WORST COMPANY I HAVE EVER ENCOUNTERED. MENTALLY AND EMOTIONALLY DRAINEDFINALLY GOT A PAC CODE AND NOW THEY'RE TRYING TO CHARGE ME £150 FOR 1 DAY!! AS IT'S WITHIN THE STATUTORY 14 DAY COOLING OFF PERIOD YOU WON'T SEE A PENNY OUT OF ME!!!!

1
Date of experience: Nov 26, 2025
NordVPN Customer
Took too long to process my issue was…

Took too long to process my issue was waiting for ages

3
Date of experience: Nov 26, 2025
Good help from Sokhana

Sokhana was so helpful and patient, I made the mistake of purchasing an eSIM rather than upgrading from my current plan to a sim only. Which caused me to panic, Sokhana helped enabling access for me to upgrade deals for sim only contract and that made the process easier.

5
Date of experience: Nov 26, 2025

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