imaginecruising.co.nz

4.8
4.8 Based on 80 reviews

Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. We create outstanding cruise holidays, seamle...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

80 Reviews

5 Star
84%
4 Star
14%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

Filter Reviews

Review Time

Cody W.
An Outstanding Experience from Start to Finish

Everything was exceptional. The representative made the booking process seamless. She addressed all our inquiries and nothing was too much trouble for her to arrange. Her suggestions were incredibly useful, and I wouldn't hesitate to book with her and the company again. The trip was remarkable. Our guide in Turkey was fantastic, bringing so much energy and knowledge to the experience. Turkey is fascinating, and the tour included many significant sites. The accommodation in Turkey was top-notch. The Mediterranean Cruise was wonderful. Thank you so much to the company.

5
Date of experience: Jan 14, 2026
Russi Fisher
Incredible Turkey Tour and Mediterranean Cruise

Our experience was outstanding. The booking process was made simple by the representative, who addressed all our inquiries without any hassle. Her suggestions were invaluable, and I would gladly book with this service again. The trip was remarkable, with our guide in Turkey being exceptional. Turkey is fascinating, and the tour encompassed many key attractions. The guide was knowledgeable and full of energy. The accommodations in Turkey were top-notch, and the Mediterranean Cruise was splendid. Many thanks to the service.

5
Date of experience: Sep 30, 2025
Winter
Outstanding Experience

All communication and transfers were seamless. This was our first time using this service, and we were very impressed.

5
Date of experience: Aug 12, 2025
Viola Powell
Perfectly Organized Trip

The organization had our entire trip planned flawlessly. Airport pickups, drop-offs, hotels, and cruises all went smoothly. It was impressive that the staff managing specific areas were local and capable of handling any situation. We were thoroughly impressed by the competence and expertise of each staff member and the quality of the hotels arranged for us.

5
Date of experience: Aug 02, 2025
Giles
Fantastic Service Throughout

I started planning our holiday months ago, and the service has been outstanding. All staff were very efficient and responsive to any questions. I recently worked with a representative who did a fantastic job organizing some last-minute additions. They are a true asset to the company.

5
Date of experience: Jun 03, 2025
Hugo Barnes
Great Trip to Italy and Mediterranean Cruise

I booked a trip to Italy along with a Mediterranean cruise. I found the service and organization to be excellent. I would certainly use this service again, and the tour guide was wonderful as well.

5
Date of experience: May 28, 2025
leopardoultimo
Prompt and Accurate Assistance

The representative provided quick and precise information for flight tracking. We couldn't have managed without her help. Many thanks.

5
Date of experience: Apr 01, 2025
Susanna B.
Excellent Support Everywhere

Representatives were available at every hotel and airport. The tours were fantastic, and the service was exceptional. The transport was also very nice. I went on a cruise in March and had no complaints. The only suggestion is that they could have advised first-time cruisers to prebook boat tours on the cruise site. I would definitely travel with them again. Thank you.

5
Date of experience: Mar 20, 2025
glunt
Exceptional Customer Service

The customer service is outstanding; every agent I've spoken with is helpful and courteous. The holidays are incredible and very well curated. I am booking my fifth holiday with this service and am very happy to recommend them.

5
Date of experience: Feb 06, 2025
Colleen Barnes
Wonderful Experience

The representative was extremely helpful, considerate, and highly competent.

5
Date of experience: Feb 02, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.

    We create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations - transforming everyday travel into extraordinary adventures…
    See more

  • email customersupport@imaginecruising.co.nz
  • call 099412549
  • language https://www.imaginecruising.co.nz

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More