Review Time
I was a customer of inkbox when they originally opened. The freehand gel that came in a bottle with a needle point tip was absolutely amazing. After my last bottle of that finally expired, I thought I’d try the freehand markers they now sell. Disappointing is an understatement. 36 hours later, my design is not developed, it looks light, patchy, and faded like two week old henna, not fresh and dark like it should. The marker bleeds into skin lines in a way the old ink never did. The real slap in the face is the markers are over double the price, for a much worse product. I have no idea why they traded out the gel for these, but I will never buy from them again. The customer trust is completely broken.
I was a customer of inkbox when they originally opened. The freehand gel that came in a bottle with a needle point tip was absolutely amazing. After my last bottle of that finally expired, I thought I’d try the freehand markers they now sell. Disappointing is an understatement. 36 hours later, my design is not developed, it looks light, patchy, and faded like two week old henna, not fresh and dark like it should. The marker bleeds into skin lines in a way the old ink never did. The real slap in the face is the markers are over double the price, for a much worse product. I have no idea why they traded out the gel for these, but I will never buy from them again. The customer trust is completely broken.
I love the inkbox markers for creating my own designs, especially now that there are width and shading options. Unfortunately a few in my recent order seemed to have issues as they weren’t marking. I wrote to customer service and after a couple of quick emails my order was refunded! I was disappointed that the markers didn’t work but I won’t hesitate to order from them again knowing they have my back.
I bought multiple items from 4 different semi-permanent tattoo companies on the same day (artinklink, easytatt, inkdance and inkbox) and this has been the worst one. Both in customer service and confirmation time, i dont even have an email saying something has been shipped yet. Its been 12 days. Requested a refund but im sure that'll that'll take twice as long.(Easytatt were awesome in terms of customer service and I would $1000% suggest them more)
I selected the option to have my tattoos wrapped individually because they were gifts for friends, and I wanted each to come with instructions and packaging. Instead, they all arrived shoved into one cardboard sleeve.When I contacted customer service, I was told “that shouldn’t be an option but we haven't updated our website, oops our bad”. No probs I just need another cardboard sleeve. But they can't do that apparently. Instead they advised me to buy my own packaging or just gift them as-is loose with no wrapping. If it’s not an option, why is it offered at checkout?To get a refund, I now have to cut the tattoos in half and send photos — a colossal waste of time over something as simple as a cardboard sleeve. For the sake of a tiny packaging detail, they’ve lost me as a customer, along with the friends I was gifting these to.There are other companies that respect their customers and actually provide the service they advertise. I recommend using one of them instead.
My son ordered 2 which per the tracking number from DPD were never received by DPD for delivery - ScamOrdered 5/11/25 supposedly despatched them per company email, as it was international delivery my son has waited for them but zilch
I am impressed with the designs and the ease of applications, however I think they should be made to last longer for people who are on holiday, sunbathing, swimming etc. Mine started fading on day 4 even after applying Vaseline to protect against the chlorine. They also stayed a dark blue colour.
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Inkbox gives you the authentic look and feel of a tattoo, without the commitment.
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