Name: cleanwaterstore.com
Telephone: 18314628500
Rating: 4.6

Michael Guest

Could not get a water test

tried to order a water test and there was some issue with the lab. No one contacted me to let me know, had to contact them to get my money back. They should remove the test from the site if they are not available

Date of experience: Oct 13, 2025

Joe Guest

4 months ago

All went well

All went well. Clear instructions and works as advertised.

Date of experience: Oct 10, 2025

Tish Guest

5 months ago

Products have always been in stock when…

Products have always been in stock when needed. Systems are fantastic. Variety of systems are fantastic. We most specially like the Water Well Book. It has been most helpful in several cases.

Date of experience: Oct 02, 2025

Alex D Guest

5 months ago

Excellent experience

Excellent experience! Great product! I would recommend that everyone who has a plastic water filter case switch to stainless steel. My plastic cover cracked, and water exploded everywhere. Fortunately, I was home and heard the burst and was able to shut off the main within minutes; it could have been a total disaster.

Date of experience: Oct 01, 2025

Daren Ashley Guest

5 months ago

Matthew went beyond the call of duty to…

Matthew went beyond the call of duty to find a valve for my system. This type of service is hard to find these days. I’m truly appreciative.

Date of experience: Sep 30, 2025

Mitch Guest

5 months ago

Quick shipping awesome product will buy…

Quick shipping awesome product will buy again from them

Date of experience: Sep 26, 2025

Jim Guest

5 months ago

Excellent customer service

Everyone was extremely helpful. I cannot give them enough praise. I have an older unit that I purchased from them years ago. I needed to replace the media. They walked me through the process and provided me with helpful videos.

Date of experience: Sep 22, 2025

Thomas Guest

5 months ago

The products are great but shipping…

The products are great but shipping costs are extremely high.

Date of experience: Sep 21, 2025

customer Guest

5 months ago

Horrible customer service

Chlorinator went out after 3 months . Knowing this I was told by two representative they would try to expedite the shipping of the new pump and instead sent it out 7 days when we have well water and water was horrible and stinky without the chlorinator ,purpose of buying this expensive chlorinator which went out after 3 months and dropped the ball on customer service and contact I'm the one who had to keep reaching out to get any service . I will never buy anything from here again .