irctc.com

1.3
1.3 Based on 61 reviews

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Average Rating

1.3

/
5

61 Reviews

5 Star
5%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
91%

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Dhaval Ramtirthkar
Outright looting of customer money! Tatkal booking starts at 11 am and by 11.02 am ticket is booked

Outright looting of customer money!
Tatkal booking starts at 11 am and by 11.02 am ticket is booked but Waitlisted. After chart is prepared IRCTC refunds only 50% money and keeps the remaining 50% with itself.

Why book WL ticket and then cut cancellation charges on top of Convenience charges while booking ticket!
Irctc is unfairly looting common man.

1
Date of experience: Feb 28, 2026
Aishwarya Pandit
Utterly useless website this is. Only for agents. Tatkal booking system is worst. Even with good int

Utterly useless website this is. Only for agents. Tatkal booking system is worst. Even with good internet speed it shows connection error and by the time website starts working all the Tatkal bookings are already done. Keep up the good work irctc you are providing quite a shitty service to people.

1
Date of experience: Feb 14, 2026
Divyansh Maheshwari
I want to share exp. Regarding irctc manual ticket printing. The printer quality of very low. And pr

I want to share exp. Regarding irctc manual ticket printing. The printer quality of very low. And printing colume are not place at right coulume. Even PNR number is not readable..

1
Date of experience: Feb 03, 2026
Jaylon K.
Insufficient Information and Guidance

I experienced a lack of information about the platform until the last minute. I couldn't find details regarding the bogie number. When I arrived at the station, the information board was mostly advertisements. It would be better to keep ads separate from crucial information. There should be clear guidance available to locate the bogie number once inside. I hope my feedback is taken into account.

1
Date of experience: Jan 03, 2026
crafteur_pvp41
Lack of Communication About the Platform

There was no communication regarding the platform until the very end. I couldn't locate any details about the bogie number. When I reached the railway station, the information board was cluttered with advertisements. It's advisable to separate ads from essential information. Once inside, there should be proper guidance to find the bogie number. I hope this feedback is acknowledged.

1
Date of experience: Jan 03, 2026
Rafe Kelly
Inappropriate Request for Tips

Their shirts state "no tips please," yet they start asking for money well before the journey begins. Even through the online QR code, they request tips. The cleanliness of the bathroom and common areas is also not up to standard.

1
Date of experience: Dec 29, 2025
Gabe Price
Subpar Service and Cleanliness

The quality of service and sanitation is comparable to slum conditions, even in the executive chair car.

1
Date of experience: Dec 28, 2025
Janee
Extremely Disappointing Journey

I had a terrible experience traveling on train number 12956 from Jaipur to Mumbai Central. My seat was booked in S1, but the entire coach was overrun by general passengers. Women couldn't even access the washroom due to overcrowding. I filed complaints twice, but there has been no resolution from the support team.

1
Date of experience: Dec 18, 2025
MonsieurAnonyme67
Registration Issues Causing Delays

I attempted to complete my profile during registration, but despite spending a day trying every possible solution, I'm still unable to finish it. This is delaying my ticket booking under the foreign quota. They promptly took my registration fee, but I've raised a complaint and provided screenshots, yet I'm still waiting for a response regarding a resolution or refund. I may have to seek alternative travel options.

1
Date of experience: Dec 14, 2025
Jacqueline C.
Poor Experience on Special Train

I traveled on train number 04151 on 12/12/25, and the experience was so poor that it felt like a general train. There were no limits for non-reserved passengers. I sought help from the support team but received no resolution. I want to express to the authorities that if special trains are to operate, they must provide a service worthy of that designation. We faced significant discomfort and delays, and the service was lacking.

1
Date of experience: Dec 12, 2025

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