itchpet.com

3.7
3.7 Based on 61 reviews

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Average Rating

3.7

/
5

61 Reviews

5 Star
58%
4 Star
0%
3 Star
6%
2 Star
11%
1 Star
25%

All Reviews

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Review Time

Kayleigh stoneham
So I dont usually chemically flea and worm our animals our cat is 4 and our two dogs are 10 and 11 b

So I dont usually chemically flea and worm our animals our cat is 4 and our two dogs are 10 and 11 but this month its like flea are a new species or strength and nothing is working so I looked itch up and thought id try but it has been 4 to 5 days and our cat still has them so ive just had to try a second dose im so worried it will up set her but dont know what else to do we have used your itch spray on the whole house, and use domescus earth and garlic and apple cider vinegar, ive treated our dogs but still our cat has fleas.
Im really hoping this second dose works not that I should have had to do that too her 😕
She goes outside like once or twice a week for maybe an hour

3
Date of experience: Feb 21, 2026
Dark_polo
Subscription model is great, but the product falls short

The subscription model offered is fantastic—it’s convenient, straightforward, and a great way to handle pet care. Unfortunately, I found the flea treatment to be ineffective. My vet mentioned that fleas have adapted and become resistant to certain ingredients, which no longer provide adequate protection for many dogs. This was especially disappointing since my dog has a flea bite allergy. While the product didn't deliver results, the service was outstanding. Customer support was friendly and supportive, and the cancellation process was smooth. It’s unfortunate, as I would consider subscribing again if they improved their formula with a more effective ingredient.

3
Date of experience: Jan 19, 2026
Luke Walker
Extremely disappointed with the experience!

I am truly upset that I need to write this review! I applied the flea treatment to my dog on Friday, and today I ended up with a £400 vet bill! The flea treatment caused severe burns that penetrated layers of my dog's skin! I am incredibly appalled, and I have been trying to reach out to the support team for 24 hours without any response!

1
Date of experience: Jan 06, 2026
Petula Rogers
Ineffective treatment for fleas

This product did not work at all. Despite being marketed as a flea treatment for cats, we found large fleas crawling on them. It was also quite pricey, and I had hoped it would be effective. Total waste of £20.

1
Date of experience: Dec 31, 2025
Maxine Brooks
Curious but doubtful about subscription services

I had my reservations about this type of subscription service, but my curiosity got the better of me. After three months, I noticed no improvement in my cat's flea issues. I've gone back to using a product that only requires treatment twice a year. I did give an extra star for the personal and professional approach of the customer support team.

2
Date of experience: Dec 30, 2025
Rafe J.
Outstanding service

Outstanding service

5
Date of experience: Dec 29, 2025
Freddy B.
The product failed to perform

The product failed to perform

1
Date of experience: Dec 29, 2025
Katerina Perrin
Perfect service

5
Date of experience: Dec 29, 2025
Charley M.
The flea treatment isn't effective for my dog…

The flea treatment isn't effective for my dog, who is infested with fleas and unable to get rid of them.

1
Date of experience: Dec 29, 2025
Sebastian Sanders
Gave it a try.

I was quite skeptical about this type of subscription service, but my curiosity got the better of me. After three months, I saw no improvement in my cat's flea issues. I've returned to using a product that only requires treatment twice a year. I added an extra star for the personal and professional customer relationship.

2
Date of experience: Dec 29, 2025

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