jollyes.co.uk

4.8
4.8 Based on 121 reviews

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry t...

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Average Rating

4.8

/
5

121 Reviews

5 Star
83%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Sarah Dodson
I managed to get most of my things and the staff were lovely as always however I could have done wit

I managed to get most of my things and the staff were lovely as always however I could have done with more small treat that werent wagg and I definitely needed better live food the ones out were all dead they would last better with a few water balls in them live food is very hard to get in chesterfield I was hoping to save myself having to go all the way to Mansfield

4
Date of experience: Feb 25, 2026
Diane uk
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is f

I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would certainly recommend jollys at tulip south park Leeds and there app is very good to 5 stars ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Feb 22, 2026
Pauline Tirebuck
As a regular customer of this shop for items for my dog I always find the stock low, and the employ

As a regular customer of this shop for items for my dog I always find the stock low, and the employees unhelpful, particularly the deputy manager who was quite frankly argumentative and was unsure of where items were. Disappointing and I think I will try and alternative pet shop in st helens

1
Date of experience: Feb 08, 2026
Louise Allen
So much choice. All the amazing toys & food & everything else in there for dogs & cats are a million

So much choice. All the amazing toys & food & everything else in there for dogs & cats are a million times better than anything I've seen on Amazon. Plenty of parking unlike retail parks which are huge traffic gridlocks. Take a visit to purchase some stuff for your pet and make it into an outing, grab a Subway inside the SPAR & visit the Barnardo's charity shop, there is a pharmacy there too, fish & chip shop, amazon lockers you name it, all next door!

5
Date of experience: Feb 07, 2026
Caroline
I went in on opening day to get my cats things and loved it i saved a few pounds and my second visit

I went in on opening day to get my cats things and loved it i saved a few pounds and my second visit was just the same the staff are very friendly and helpful

5
Date of experience: Feb 04, 2026
Supportive and Welcoming Staff

The team was both supportive and welcoming. I was unsure whether the store carried frozen natural dog food, so I inquired with a staff member. She kindly directed me to the section and offered further assistance, which was appreciated. There was a great variety of the food I was looking for. My dog loved her meal, so I plan to purchase more regularly.

5
Date of experience: Jan 24, 2026
Lucas Barnes
Delivery did not arrive on the expected date.

The delivery did not arrive on the scheduled day, which has happened to me twice now with this service. Despite paying extra, I still encountered the same issue.

4
Date of experience: Jan 22, 2026
Jasper Cook
Fantastic store with friendly staff

Fantastic store with friendly staff. They offer an excellent selection of frozen food for dogs, though it could improve with more options for cats, as their dietary needs differ. The dried food selection for cats can be inconsistent. Other retailers perform better in this area. It would be great if they could provide delivery to the FK5 area.

5
Date of experience: Jan 14, 2026
Lanna Coleman
Consistent Quality and Service

I choose this store because they consistently have the dog food brand I prefer, always available, with a friendly and professional staff. I wouldn't receive this level of service anywhere else, which is why I keep coming back. Thank you! 😊

5
Date of experience: Jan 01, 2026
Grateful for the Support in Finding a Suitable Dog Food

We required a prescription dog food and understood the necessity for it. After being disappointed by a delivery from another service, we sought a nearby substitute temporarily. Despite the staff being busy restocking shelves, they were incredibly helpful in locating a suitable alternative. A heartfelt thank you for their kindness.

5
Date of experience: Dec 22, 2025

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Business Details

  • From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland.

    From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories.
    Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets.

    Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories.

    Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert.

    Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey.

    A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk.

    Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
    See more

  • call 01992703010
  • language https://www.jollyes.co.uk

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