petmarvel.com

3.8
3.8 Based on 22 reviews

Pet Marvel Limited is an American multinational and technology company headquartered in Albany, New York. The company was officially established in July 2019 and has set up branches or primary agents in China, Japan, and Taiwan. Its brand, PET MARVEL, is ...

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Average Rating

3.8

/
5

22 Reviews

5 Star
64%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
23%

All Reviews

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Review Time

Fountain filters

When I place my order, the filters are always in stock, and they ship rather quickly. I get the exact order that fits my cat fountain perfectly. Not like the generic ones.

5
Date of experience: Oct 07, 2025
Samson Johnson
Wrong or no product

I ordered what should've been the dog smart water fountain. Instead I get the cat one, $100 less and useless to me.I also never received the water pump thati ordered and they took the money from my account....... I'm having second thoughts. I loved this thing but..... The pump already died.....

2
Date of experience: Sep 24, 2025
Vinny Howard
Delivery timeframe is way off

Delivery timeframe is way off. Ordered these weeks ago, still waiting. Not happy.

1
Date of experience: Aug 05, 2025
Muriel P.
Haven’t received it yet

Haven’t received it yet. Last update was on July 5th at sorting facility. It is now July 11th.

1
Date of experience: Jul 04, 2025
Ben Delgado
My dogs love their new fountain☺️

5
Date of experience: Jul 03, 2025
Dickon Harris
Product is great

Product is great. Works to keep our dogs water clean. The shipping is the only drawback, it takes several weeks to get filters after you order. Need to be shipped from inside the US.

4
Date of experience: Jun 30, 2025
Noel
It was a nightmare dealing with this…

It was a nightmare dealing with this company. It took almost 2 months for me to receive the replacement pump because the 1st one went bad & then I received it broken. I don’t know if it broke during shipping or what happened to it. Unfortunately, I will not buy from them again. The water drinking fountain itself is a good product.

1
Date of experience: Jun 26, 2025
Adriana Alexandrescu
My cat drink

My cat drink. More water

5
Date of experience: May 30, 2025
Alex C.
Great product

Great product, easy set up and efficient delivery

5
Date of experience: Apr 28, 2025
Justin M.
Well made

Well made. Easy to set up. Works flawlessly.

5
Date of experience: Apr 25, 2025

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Business Details

  • Pet Marvel Limited is an American multinational and technology company headquartered in Albany, New York. The company was officially established in July 2019 and has set up branches or primary agents in China, Japan, and Taiwan. Its brand, PET MARVEL, is dedicated to providing global smart pet health solutions and has independently developed various smart pet devices, including self-cleaning litter boxes, automatic pet water fountains, and automatic pet feeders. See more

  • language https://petmarvel.com

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