Review Time
I needed assistance from them, so naturally, I got in contact with the helpdesk.
After a few days, they got back to me asking for more information, which I had duly provided them with and after a week, I receive an email that the case has been closed (without the problem being solved) and asked me if I can leave a review on TrustPilot, which I have now done.
I needed assistance from them, so naturally, I got in contact with the helpdesk.After a few days, they got back to me asking for more information, which I had duly provided them with and after a week, I receive an email that the case has been closed (without the problem being solved) and asked me if I can leave a review on TrustPilot, which I have now done.
Excellent product and the support was fantastic. They promptly answered all of my questions and dealt with the matter quickly and professionally recommended 100% a great display app and feature features to monitor in real time, your usage and incentives to save
App downloaded and installed OK, but sadly, once opened would not show any information at all - just blank pages! Will give it a couple of days before reporting further. Did not appear to 'link' to my meter despite excellent WiFi coverage.
I received my monitor well over a week past the order date and that promised by Ivie. Whilst the monitor is good and I was able to get it up and working without too much hassle, I wondered if I'd ever receive it. Ivie use Yodel to deliver their monitor, and unfortunately the delivery option did not allow me to redirect to a collection centre, such as a local shop. Because the courier's app did not provide any updated information about when the item would arrive, (often displaying 'Arriving Today' and not turning up on the appointed date, it was impossible to know what it would arrive and one had to be at their own address to receive the item. I endured this about 4-5 times before it finally arrived. The monitor works well, but I have lost interest in using it after the ordeal of being advised that it would arrive on a certain date and the item not turning up. A good monitor let down by the courier service, I'm afraid to say.
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We're on a mission to help you save energy for the things you love.
At Chameleon Technology, we build ivie - a smart energy product designed to make understanding and reducing your home energy use ridiculously simple. We believe everyone deserves to take control of their energy bills without needing a PhD in physics or a smart home setup that costs thousands.
Our flagship product, the ivie Bud, is a beautifully designed touchscreen in-home display that shows you exactly what your appliances are costing you in real-time. Plug it in, tap the screen, and instantly see whether that old fridge is the energy vampire you suspected it was. No engineer call-out needed, no complicated installation - just honest, live data that helps you make smarter choices about your energy use.
Pair it with our free ivie app (rated 4.4 stars by over 1,400 users), and you unlock even more power. The app connects seamlessly to your smart meter, breaking down your energy use into categories, giving you personalised tips, and even rewarding you with points for saving energy that you can swap for raffle prizes. Our users save an average of 18% on their energy bills - not by freezing in the dark, but by understanding where their money is actually going and making small, intentional changes.
But here's what drives us: we're not just about saving you money (though that's brilliant). We're about creating a more sustainable future, one household at a time. Every kilowatt-hour you save means less pressure on the grid, lower carbon emissions, and more resources left for the things that truly matter in life. When families can afford to heat their homes comfortably, run the washing machine without anxiety, or treat themselves to something special because their energy bills aren't astronomical - that's the impact we're working toward.
We're building technology that's accessible, affordable, and actually works. No jargon, no greenwashing, no judgment - just tools that empower you to be part of the solution while keeping more money in your pocket.
Save energy. Earn rewards. Make a difference. Together, we can create a future where energy works for everyone.
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