Name: jackpyke.co.uk
Telephone: 000000000
Rating: 1.9

itang Guest

Collar wore out quickly

The collar deteriorated rapidly and looked shabby. I reached out to the support team, but they were unhelpful, insisting on a receipt. If you need something for a short duration, it might suffice.

Date of experience: Dec 16, 2025

CB34 Guest

2 months ago

Collar wore out too fast...

The collar deteriorated quickly and appeared too shabby to wear. I contacted the support team, but they were unhelpful, insisting on a receipt. If you only need it for a short time, it may last.

Date of experience: Dec 16, 2025

Obadiah Guest

5 months ago

Poor quality and no support

The product is poorly made! Sizes run at least 3 sizes smaller than UK standards. Customer service is non-existent. I tried to reach out through their contact options, but I've just been ignored. Save your money, this company is a complete mess.

Date of experience: Sep 05, 2025

Furiiously62 Guest

7 months ago

Inferior quality from questionable origins

The sizing is not aligned with UK standards, being typically around 3 sizes too small. I ordered a shirt in my usual size, but it was far too tight. I thought it was a one-off and tried a larger size, but it was still too small and the sleeves were excessively long. Based on my experience, the labeling suggests poor quality from a low-cost manufacturer, and the sizing is misleading.

Date of experience: Jul 11, 2025

Tucker Kelly Guest

10 months ago

Knife broke, terrible support

The hunting knife broke while trying to cut something soft. When I tried to contact customer service, they were unhelpful and just shifted the blame to the store. I plan to report this to the relevant authorities as it is unacceptable.

Date of experience: Apr 24, 2025

Katie Scott Guest

1 year ago

Inconsistent sizing in jackets

The sizing of jackets is significantly smaller compared to other brands. I tried on the largest size available, but it didn't fit at all. Another brand's jacket fit perfectly in the same size. The company needs to expand their size options, as their products are good value but only for smaller individuals.

Date of experience: Aug 09, 2024

Sid Lewis Guest

1 year ago

Persistence pays off

I bought a thermos flask as a gift, but it failed to keep coffee warm. The retailer wouldn’t refund it since it was past the return period, and I received no replies from customer service. However, I finally got a response, and a replacement is on the way. 🎉

Date of experience: Jun 03, 2024

Alexandra Anderson Guest

1 year ago

Disappointing quality in wellington boots

I purchased a pair of wellington boots that were used lightly, yet they split and leaked within weeks. The retailer was helpful in replacing them, but the second pair also failed quickly. I found the quality to be extremely poor and wouldn't recommend them.

Date of experience: May 30, 2024

SW Guest

1 year ago

Unsatisfactory service experience

I received a pair of wellingtons as a gift. They were comfortable but split within 9 months. I emailed customer service but received poor responses. They wanted a receipt I don't have, and after multiple emails, I was told it would be escalated, but I've heard nothing back. I advise staying away from this company.

Date of experience: May 22, 2024

Mandy Guest

1 year ago

Disappointed with the jacket and service

I bought a jacket, but the zip keeps coming apart while wearing it. I'm satisfied with the overall quality, but the zip issue is frustrating. I tried to reach out for help but received no response. There are no contact numbers available, and I won't be purchasing from this company again.