jay-care.co.uk

4.8
4.8 Based on 17 reviews

We are Stairlift & Mobility company based in Burnley Lancashire, covering the whole of the North West area. We have our fully stocked retail store at 20 Keirby walk, Burnley, BB11 2DE and a 5000 square foot service engineering and storage unit within Bur...

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Average Rating

4.8

/
5

17 Reviews

5 Star
94%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
6%

All Reviews

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Review Time

Lance Smith
A Wonderful Business Supporting Mobility Needs

This business is exceptional in assisting many individuals with their mobility requirements. As a charity, we have been fortunate to receive their support for several years. Their financial contributions have significantly enhanced the experiences of adults with learning disabilities that we serve. Thanks to their generous donations, we can treat our service users, many of whom also volunteer, to delightful desserts at our Christmas Party and personal gifts of chocolate boxes each year. This organization is truly fantastic, with caring staff and generous hearts, and we deeply appreciate their ongoing support.

5
Date of experience: Jan 12, 2026
Alisha Sanders
Supportive Organization

A local organization has been incredibly helpful in assisting individuals with mobility needs. As a charity, we have greatly benefited from their generous cash donations over the years, which have allowed us to enhance experiences for adults with learning disabilities. Thanks to their support, we can treat our service users, many of whom also volunteer, to festive treats and gifts. This organization has a wonderful team with compassionate hearts, and we sincerely appreciate their ongoing assistance.

5
Date of experience: Dec 14, 2025
Jordan L.
Highly Professional and Friendly Service

An outstanding experience from beginning to end. They were very professional, friendly, and accommodating, even changing my initial purchase without any issues. The first scooter was too heavy for me to handle, but they made the process seamless. Thank you for such a fantastic service and for providing exactly what I needed.

5
Date of experience: Jul 28, 2025
Felicity Adams
Excellent Experience

My experience with the service was exceptional. The staff were highly professional and informative. The representative who visited my parents' home was polite and very patiently explained how to use the scooter. From the in-store experience to the delivery, it was all great service. Highly recommended!

5
Date of experience: Jul 25, 2025
UncookedBaconYT58
Quick and Efficient Sponsorship

I reached out regarding a kit sponsorship, and within a few days, everything was arranged without any issues. The representative even took time out of their schedule to personally deliver the kits to my team, which made everyone very happy. A top-notch individual and an excellent organization!

5
Date of experience: May 15, 2025
Harris Lewis
Excellent Equipment and Service

Today, I received equipment and service from this organization. The equipment was top-notch, and the staff were friendly and helpful, ensuring everything was done well and even tidying up afterward.

5
Date of experience: Dec 10, 2024
Felicity
Wonderful Family-Owned Business

I've had great experiences with this organization, helping not only my elderly grandmother but also my parents. They’ve always gone above and beyond, even coming out to assist when my grandmother had an issue with the stairlift, all at no charge. This is what great business is about—beyond just the initial sale. Highly recommended; we will return for any future needs!

5
Date of experience: Nov 08, 2024
Stephen H.
Highly Recommended

I highly recommend this service. They fitted a stairlift for my brother within two days of the assessment. A fantastic team!

5
Date of experience: Nov 07, 2024
Rain Wilson
Exceptional Company

An exceptional company that I frequently rely on. The staff and technicians are always friendly and eager to assist. They're always available when needed. I would highly recommend them!

5
Date of experience: Oct 25, 2024
Mark
Outstanding Service

This organization has consistently provided excellent service for my father's needs. The staff are knowledgeable and always willing to help. We will definitely be returning!

5
Date of experience: Oct 20, 2024

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Business Details

  • We are Stairlift & Mobility company based in Burnley Lancashire, covering the whole of the North West area.

    We have our fully stocked retail store at 20 Keirby walk, Burnley, BB11 2DE and a 5000 square foot service engineering and storage unit within Burnley.

    We specialise in the sales, service and repair of all mobility products.

    From, stairlifts, scooters, manual wheelchairs, powered wheelchairs, rise & recline chairs, adjustable beds, hoists and all types of daily living aid. See more

  • email paul@jay-care.co.uk
  • call 01282459150
  • language https://www.jay-care.co.uk

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