Review Time
We are extremely satisfied with the service provided by the representative and the team since we switched our building management to the company early last year. The representative has established strong communication with owners and is leading a major renovation project. We genuinely appreciate the dedication being put into maintaining our historic building overlooking a prestigious golf course.
We have been thrilled with the service provided by the representative and the team since we switched our building management services to the company early last year. The representative has encouraged open communication with the owners and has taken charge of a major exterior renovation project. We are grateful for the energy and dedication being invested in maintaining our historic building that looks out over a renowned golf course.
I had a very frustrating experience with this company after selling my property in September 2025. They have yet to refund my £200 float, claiming it can take up to six months due to unforeseen invoices. Any well-organized company would know what invoices are pending. They also charge £90 for signing paperwork—a steep fee for a signature. The constant turnover of property managers and their reluctance to address homeowner complaints about inadequate service is disheartening. It seems they prioritize profit over quality, leaving many homeowners dissatisfied.
The new representative managing the estate has made a very encouraging start. Communication has been clear and professional, and initial actions indicate a proactive and organized approach to management. Residents have been kept well-informed, and there is optimism that standards will continue to improve as the relationship evolves.
Since the company took over management in 2022, they have addressed the usual issues of a new build promptly and effectively. The new property manager is excellent at communicating with residents and is always willing to meet individually to discuss concerns.
The company took over in 2022 and has significantly improved my experience with property management. They communicate well and address issues promptly. The property, part of a challenging location with various tenants, has seen many improvements since their involvement, and I hope they will continue in this role.
After a nightmare with previous managers who ignored property management rules, the transition to this company has been a breath of fresh air. They listen to residents and collaborate effectively. The property is being well-maintained, and expenses are predictable, which is a welcome change.
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