jetpets.com.au

4.8
4.8 Based on 280 reviews

Jetpets Animal Transport are Australia's leading pet travel experts and worldwide service provider for transporting pets...

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Average Rating

4.8

/
5

280 Reviews

5 Star
93%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Amir Mahmoudi
Jetpets handled my two cats long trip from perth to Dubai, and i cannot thank them enough for such a

Jetpets handled my two cats long trip from perth to Dubai, and i cannot thank them enough for such a professional smooth handling of all aspects of their trip. Both my cats are healthy and happy.
Thanks so much for everything:)

5
Date of experience: Feb 27, 2026
Frankie Kelly
Exceptional Experience with the Service

We had an exceptional experience with the service. From the initial inquiry to the final drop-off, the staff were professional, kind, and genuinely concerned about our pet’s wellbeing. They thoroughly explained each step of the process, kept us informed, and were always prompt in responding to emails and calls, which significantly alleviated our stress. Our pet arrived happy, calm, and in excellent condition, clearly having been well cared for throughout the journey. Given the level of care, organization, and communication, we found the cost to be very reasonable and a great value. We are extremely appreciative and would highly recommend this service to anyone seeking a safe, compassionate, and dependable pet transport option.

5
Date of experience: Dec 03, 2025
Brody
Exceptional Service from Start to Finish

From beginning to end, our dog's journey from quarantine to the airport was straightforward and effortless thanks to the team. Thank you for ensuring our pet returned to us safe and sound. I would highly recommend this service to anyone considering sending their pet on an internal flight in Australia.

5
Date of experience: Dec 01, 2025
Basil B.
Professional Support When It Mattered Most

The representative acted with utmost professionalism at all times, even when I needed to book a kitten on very short notice, and it was done without any stress for me. The conclusion of the journey was smooth, and the email confirming my pet was in safe hands with the new owner was much appreciated. Thank you to everyone who assisted in our journey.

5
Date of experience: Nov 18, 2025
Grover
A Remarkable Experience with the Team

We had a remarkable experience with the service. From the initial inquiry to the final drop-off, the staff were professional, compassionate, and clearly cared about our pet’s wellbeing. They guided us through every step of the process, kept us informed, and were always prompt in responding to emails and calls, which significantly eased our stress. Our pet arrived happy, calm, and in excellent condition, showing they had been well cared for during the journey. Given the level of care, organization, and communication, we found the cost very reasonable and great value for money. We are extremely grateful and would highly recommend this service to anyone seeking a safe, caring, and dependable pet transport option.

5
Date of experience: Nov 14, 2025
Job S.
Unmatched Service Quality

Unmatched service quality; the staff and communication were exceptional. Highly recommended! 😊

5
Date of experience: Nov 11, 2025
Derrick Lewis
Grateful for a Caring Journey ❤️

I am forever grateful to the service for safely transporting my three cats from one city to another. ❤️ The team was professional and caring from takeoff to landing, ensuring everything was handled with love and smooth execution. 💛🐾

5
Date of experience: Oct 29, 2025
Charla Morgan
A Fantastic Experience with the Team

We had a fantastic experience with the service, which we used to transport our dog internationally. They were highly communicative throughout the entire process and very flexible when we needed to adjust schedules due to our own plans. Having previously relocated our dog with another service and having a vastly different experience, it was a huge relief to feel we were in capable hands. We will definitely use this service again and highly recommend them.

5
Date of experience: Oct 16, 2025
Consistent Excellence Over the Years

This is our second year using the service to transport our small dog for the winter and back. The process has been seamless both years, with friendly staff on both ends who were helpful and responsive to our questions. They assist with scheduling veterinary appointments, and the veterinarians are easy to work with. During travel, the team kept us informed about our pet's progress and facilitated customs on both ends. I highly recommend this service and will be using them again next year.

5
Date of experience: Oct 09, 2025
Hodierna
Exceptional Service - A Must-Use

The team was absolutely fabulous in bringing my cat from one country to another. The move was significant, and I was quite anxious, but the representative was patient and understanding. Everything went smoothly, and I appreciated the updates I received throughout the process. I would highly recommend them.

5
Date of experience: Oct 08, 2025

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Business Details

  • Jetpets Animal Transport are Australia's leading pet travel experts and worldwide service provider for transporting pets

  • language https://www.jetpets.com.au

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