Review Time
I don’t usually take the bus as I drive, but I knew I had to get the bus after taking my car to the garage and had my baby niece with me at the time. I asked the driver how much it was for the baby and he said “you don’t pay” in a way as if I was stupid, (again I don’t take the bus so I wouldn’t know), so I asked him for a single, he stated the fare and I apologised for not knowing because I’ve never took my nieces or nephews on a bus before, he rolled his eyes and stated the price again. Now, I understand that he may have wanted to be on time for other passengers and had no time to talk I totally get that, but with the lack of reassurance he just seemed like he was sick of his job. I’ve only put 2 stars because the bus was on time but the way he spoke to me was abysmal.
I don’t usually take the bus as I drive, but I knew I had to get the bus after taking my car to the garage and had my baby niece with me at the time. I asked the driver how much it was for the baby and he said “you don’t pay” in a way as if I was stupid, (again I don’t take the bus so I wouldn’t know), so I asked him for a single, he stated the fare and I apologised for not knowing because I’ve never took my nieces or nephews on a bus before, he rolled his eyes and stated the price again. Now, I understand that he may have wanted to be on time for other passengers and had no time to talk I totally get that, but with the lack of reassurance he just seemed like he was sick of his job. I’ve only put 2 stars because the bus was on time but the way he spoke to me was abysmal.
Shame it is, the bus 94 the Tyne valley bus, is so disappointing, doesn’t come on time, skips certain time and comes in late, this is unfair people are stranded that the way to college, many business organisations and you are disappointing your customers. Again today keeps happening almost all the time.Hope something can be done to this.
Unwelcoming and unapproachable driver. I asked a question whether the bus was going through the route I was planning to go to or not but the bus driver just stared at me, glanced away, and didn’t answer me. He even looked at me when I went back to park lane station looking for answers until I went back in the bus.
Yet another service 51 hasn’t shown up, it’s absolutely hopeless. This is Gateshead, it’s not some rural out of the way place, it’s a town! But you’re very lucky if two buses show up in the space of an hour. And I love spending hours on end perched at a bus stop. Absolutely disgraceful, but like they care!
I was on a no9 bus from Sunderland when it braked suddenly I was thrown to the floor no response from driver to see if I was ok .I got in touch with go ahead and a lovely ladie first Britney then Ellie responded with in a day . It was sorted and apologise given . I was more than satisfied.
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Go North East has connected the region's towns and villages with the cities of Newcastle, Durham and Sunderland and currently operates across Northumberland, Tyne and Wear, County Durham and into Tees Valley.
By providing essential bus services Go North East helps people connect with each other and get where they want to go, enabling access to education, retail and employment.See more
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