Review Time
The dosages are completely ineffective. Their patient portal server doesn't work and kept muting me even though my microphone was on, and I couldn't get my refill . Any response is virtual ai. I was charged monthly and they didn't give me a refill. This service is a ripoff scam. Stay away
I was with the service several years ago when it was new. The treatment wasn’t diluted like it is now, and I was also on another medication at the same time. Both doctors were aware, and my primary care provider even suggested a specific treatment. However, after four months, the service decided they could no longer assist me. Fast forward three years, and after stopping my previous medication due to various issues, I paid upfront to avoid delays. Instead, I received another bill two weeks later, and they neglected to inform me about the necessary follow-up after three weeks. During the Thanksgiving period, I went without treatment for two weeks. I refrained from paying them in November since I had already covered through January. Yet, they billed me again two weeks later, showing a lack of understanding. I informed them of a duplicate account from a former client and provided all necessary bank statements. Unfortunately, I still received no treatment. The quality has diminished to a point where it feels like theft. They’ve escalated the situation multiple times, and I only received one response. They have not rectified their errors. I cannot recommend this service! There are many other options available.
I was unfortunately going through a massive meltdown, and was unable to get care at Kaiser which sent me into a brutal tailspin. I was in bad shape so was forced to seek out of pocket care. That is how I came to Joyous (I had excellent response to medical ketamine infusions in the past). From the start I found some respite with ketamine, slowly resolving panic, severe anxiety and depression (of PTSD). so in the absence of care, limited the Kaiser HMO, I was on my own until open enrollment. Ketamine was my only help. At this point I should mention the incredible Joyous. nursing and staff support, always sending me feedback if I reported any weirdness. Thankfully, the trend has been upward and I am more or less back to baseline. I am very grateful to the whole organization for being a positive force at a very scary time in my life. I guess that I should also mention that I never had a problem with billing, shipping, timeliness, etc. Feels like they run a pretty tight ship. Big thanks to all who made it work!
I have been with Joyous for almost 4 months now and I feel confident in giving an HONEST review. The medicine and this platform is wonderful; I have made leaps and bounds in my medication resistant depression therapy. My family sees a happier, more grounded version of me and I certainly feel like I am in control of my feelings and emotions. This isn’t a miracle drug that will fix you without doing the work with it…it simply allows your brain to be open to the experience!! I participate in the group sessions and use ALL of the tools and tips Joyous has provided through its service and platform. The website is not very user friendly and needs work but as a young start up company bringing this type of therapy to people in an affordable way, I’m willing to let a few things slide and assume it will only improve as their business grows. Dr. Sharon Niv is very instrumental in guidance of how this medicine can help you achieve your goals for inner wellness. 5 stars as I know they are growing and striving to improve daily…just like I am. Are you going to take this and everything be rainbows and unicorns? No. Mental health isn’t easy but this is the best thing I’ve found in my 44 years thus far…thank YOU, Joyous!
I have a history of depression in my family. About 9 months ago, I decided that I'd lived with it for too long. My daughter-in-law is a therapist, and she recommended that I apply to Joyous, which I did. After 8+ months on the ketamine treatment, I am feeling markedly better. I feel that I've gotten my life back to a great degree. I felt it was time to pause the medication protocol and find out if the effects are lasting. I am hopeful.
Joyous is the best decision of my life. I suffered from severe PTSD. This treatment has helped me in so many ways. I sleep at night. I’m not constantly worried or anxious. It helps me be in my present moment and I am so grateful for joyous. The staff has been really pleasant as well
There was a lot of confusion between what the clinician explained to me and what my daily check-in recommendations were for dosage. I decided to cancel due to financial issues and they then told me to throw away my medication even though I had one month left on my subscription that was paid for. They denied me the check-ins at first. Then all of a sudden I got an email saying they would only check in with me once a week and that never happened. But the real problem is that my second order that came of troches, were completely placebo. They were not real at all. I had zero effect from it. I read from other sites and this one that people have experienced the same issue. So I basically paid $129 for fake medicine. If I was rich this wouldn't be an issue because I probably wouldn't care however I'm on SSDI and suffer greatly from depression. I was taking this in desperation for help with my depression and instead all I got was bunk medicine. I'm so disappointed and frustrated.
Having this medication delivered directly to my home at an affordable price has been a game changer. I have battled PTSD, anxiety, addiction, and depression for years. This medication has helped me with all of these conditions. It has given me insights, symptom relief, and has helped me to establish new healthy habits. Staff is quick with responses and able to resolve any problems that have arisen (few and far between). Word of warning, this medication will bring trauma to the surface. A necessary part of the healing process. Things got difficult for a while, but I know that I am healing and handling the trauma in a healthier way now. I recommend this treatment to anyone willing to look inward and walk through their dysfunctions with courage. It helps to pair this with therapy.
I've been a Joyous customer for over two years. I just canceled my subscription with them, mainly because I believe they're a shady company, and I don't want to hinge my mental health on a company I can't trust. I've read many complaints of people continuing to be charged after they've canceled their subscription.I've also developed a tolerance to the ketamine, but it did still help a little bit. I just don't like the idea of paying a company that deletes complaints and censors posts in their community forum.I've never posted a complaint there, but I've been banned anyway just from replying to people's posts trying to help them. My posts say "IN REVIEW" next to my username and never end up posting now. I guess they didn't like the things I said trying to help people.Furthermore, the troches can cause soreness in the gums after using them for so long. And being as though ketamine is an anesthetic, it can make you a bit numb physically, on top of the antidepressant effect. It's not fun being physically numb all the time.And I know permanent bladder damage mainly happens to people who abuse it, but it was always in the back of my mind. There are more natural substances like psilocybin that will probably be more available in the future.
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