Review Time
My mother was a client of a care agency since March 2020 until her unfortunate passing in December 2025. She dealt with rheumatoid arthritis and had significantly limited mobility, ultimately becoming bedbound due to dementia. I can wholeheartedly recommend this agency for its genuine care towards clients. Their staff are well-trained and consistently proactive about health needs, thoroughly fulfilling their caregiving responsibilities. Living with my mother allowed me to observe their work daily. All my requests for care adjustments were handled quickly and effectively. Communication with the office staff, management, and caregivers was excellent. My mother truly cherished them! Despite her language barrier, they found ways to connect with her. Every staff member is sincerely kind and willing to assist. They utilize a care app to log daily activities, which I frequently checked while at work, providing me with peace of mind.
My mother was a client of the service from March 2020 until her passing in December 2025. She struggled with rheumatoid arthritis, limited mobility, and later, dementia. I wholeheartedly recommend this care agency for their genuine concern for clients. The staff is well-trained and consistently proactive regarding my mother's health needs, performing their duties thoroughly. Living with her allowed me to observe their work daily. All my requests for care adjustments were handled quickly and efficiently. Communication with the office staff, management, and caregivers was excellent. My mother adored them! Despite her language barrier, they found ways to connect with her. All staff members are kind and genuinely willing to help. They also have a care app that tracks daily activities, which I checked regularly while at work, providing me with peace of mind.
I became part of the service in August 2021, and my experience has been nothing short of positive. The management and team have always been helpful and supportive. I’ve received proper guidance when needed and have been treated with fairness and respect, which has boosted my confidence in my job choice. I would recommend them to anyone seeking employment in health and social care or to those in need of care services.
My elderly mother has been receiving care from the service for over a year, and she always looks forward to her daily visits. The staff is friendly and helpful, and I highly recommend them. I manage my mother's finances and find their charges fair and billing accurate.
I have been employed by the service since January 2020. I can genuinely say I have never worked for a company that cares for its staff and clients as much as this one. We maintain close relationships with our staff, clients, and their families. Everyone strives to provide high-quality care with a person-centered approach. I truly enjoy my work and caring for our clients.
I started in 2020 and have never looked back after spending over 20 years in retail. I love my job and enjoy meeting our wonderful clients and their families. I feel appreciated and welcomed, and we're a fantastic team, always available for them.
We have been using this service for several weeks after leaving our previous care provider. We were recommended this service and have not regretted it. The level of service is outstanding; the caregivers are kind and compassionate, and my mother looks forward to their visits. The professionalism shown is commendable, and we are very pleased with our choice.
My mother has been with the service for a year and a half, and we couldn't be happier. I live with my mother and take care of her, and the caregivers have made my life much easier. They not only help my mother but also provide her with companionship, giving her something to look forward to. The staff is genuinely kind and passionate about their work, offering love and patience to my mother. We feel very grateful for their support.
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Serenity Care Solent is an independent home care provider, supporting adult individuals and couples with person centred home care in the Fareham and Gosport region and surrounding area, allowing them to remain in the comfort of their own home and continue to lead their lives as they chose. Care is personal and we support you with dignity and respect at every step.
The Right Support, Just When You Need It
If you are thinking about home care for yourself or loved ones, we understand each and everyone of us is individual and have unique lives, we can create a care plan that is as individual as you are.
At Serenity Care we can support you with home care for Companionship, Personal Care, Dementia Care and Alzheimer’s Care as well as social visits in and out of the home, this includes supporting you with hobbies and interests, even visiting family and friends.
Keeping healthy at home through good nutrition is important to everyone but even more so as we get a little older, we can help support you with preparing and cooking meals, shopping for essentials and errands, why not chat to one of our care team for more information on how we can support you at home.
Medication maybe necessary as we get that little bit older and our fully trained Caregivers can support with medication, which may include administer or a gentle reminder or prompt, you can discuss your unique medication needs in confidence with our friendly team.
We have the experience to guide you in building a completely individual person centred care plan that seamlessly blends in with your lifestyle.
Supporting You With Dignity and Respect
Our full range of services is comprehensive and is tailored to your individual needs, we can support you or your loved ones with:
Home Care • Respite Care • Hospital Discharge • Live-In Care • Palliative Care • Personal Care • Companionship • Dementia Care • Alzheimer’s Care and Overnight Care.
We pride ourselves on providing quality care in your own home, matching our fully trained CareGivers to meet customers’ unique requirement and do this with dignity and respect each visit.
Serenity Care’s helpful and friendly Care team can arrange at your convenience a home visit to chat about your individual care requirements in the privacy and comfort of your own home. Our care staff are there to advise and support you throughout the process with sensitivity and understanding, allowing them to create a personalised care plan exclusively for you.
Serenity Care Solent Limited is dedicated to providing exceptional person centred home care for the elderly within the Solent region ensuring our CareGivers arrive with you without having to travel a long way, we work in the Lee-on-the-Solent, Gosport, Stubbington, Fareham, Portchester, Titchfield, Locks Heath, Whiteley and Wickham areas.See more
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