Review Time
Arrogant bunch of thugs. Was late in paying poll tax by 3 weeks as was in hospital at the time. Poll tax fully paid now but persisted in £75 charge for writing a letter. Was forced to pay it or an additional £350 would be asked for. Representative was rude, didnt want to continue with the call. Said if wasnt paid today would send officer to home address. Government should look into this barbaric way but I guess they wont as I expect THEY LOVE ALL THE BAD REVIEWS. It helps them get more business and enforces payment from those who are struggling
Arrogant bunch of thugs. Was late in paying poll tax by 3 weeks as was in hospital at the time. Poll tax fully paid now but persisted in £75 charge for writing a letter. Was forced to pay it or an additional £350 would be asked for. Representative was rude, didnt want to continue with the call. Said if wasnt paid today would send officer to home address. Government should look into this barbaric way but I guess they wont as I expect THEY LOVE ALL THE BAD REVIEWS. It helps them get more business and enforces payment from those who are struggling
Ok, basically I had a parking fee at NPC Birmingham Airport without knowing! They sent letters to a wrong address. Once Marston started chasing me, I found out about the charge which I then spoke with NCP and paid the ticket in NovemberMarston has been chasing me since then. I'm a single mum and work full time. They call me 10 times a day and send me threatening texts. VICTOR turned up at my property this afternoon with a letter and he clamped my car. I explained to him and showed him the confirmation email for my payment but he ignored me completely and kept threatening me in front of my young child. He was so scared begging me to pay as he was so STRESSDE!!!!Since this BULLY GUY VICTOR has left my son can't stop crying!!!!! I spoke eith NCP and they confirmed I haven't got any unpaid tickets! I have been trying to contact Marston but this BULLY SCAM company hasn't even got a phone number! I'm not sure how these people who work for this company can sleep at nights with the stuff they do to families! Such a classy job they've got!
Living in Suffolk and I have never been to Fulham, LondonI received a letter asking me to pay a few parking tickets... The amount is around £2000.One Range Rover and a few electric bikes were parked on a street in Fulham :) I have never owned a Range Rover or electric bike.On the letter there is a phone number for payment, but it's just an automated service, no real human voice.There's no other phone number either. You can't call these people on your mobile phone and say ''that is not my debt'' What kind of idiotic business is this?People's credit scores are dropping because of these idiots.
I’d give no stars if that was an option! Terrible company, horrendous attitude and totally unprofessional approach! They Turned up at house 07:00am for £80 to then clamp my carat 11:00 when I was not at the property, threaten me with removal of car that’s on finance, and would incur more charges after asking to arrange a payment plan and being refused and also after confirming that I was a vulnerable person!! Agent called Curtis! Asked for complaint procedures to then be ignored! Complaint sent not expecting a reply!! Terrible threatening bullies!! Shame on them!
If i could rate this a 0 star i would! So my ex partner had a court fine but been a ground worker it was passed to this company after a few missed payments due to lack of money as the weather is bad and he couldn't work any way he sets up a payment plan with Marstons already added the 75 fee on set up a direct debit and everything was dandy! I was banged up at 6 am in the morning as for some reason they had my address for him he as never lived at my address we just share a child. Basically a direct debit from the Saturday hadn't come out and there was no text or warning the enforcement officer was at my door claiming he would of clamped the car but its in my name cheeky git!! I am nothing to do with my exs debt! Any way no message no warning just another message on the monday of a reminder of the next payment date so because this money hadn't come out within 5 days they are at my door and have added another £235 absolute joke of a company
Absolutely vile! Clamped my car at 05:15am and put 6am on the paperwork which is illegal. I called them at 08:46am to ask them to come back to discuss and resolve as I need my car as my child is on DLA for mobility but they refused. Then said at 1pm they would leave my car outside my property and will return tomorrow to resolve. The bailiff then turned up 20 mins later and said they were towing my car. I explained it is illegal as it’s my child’s mobility car and my local council agreed to suspend the enforcement however, he would not listen, was extremely intimidating and kept huffing and threatening me that he will take everything I own for a £80 debt! I offered a payment of £200 and the rest Monday to get my car unclamped asap but he refused and laughed in my face.In the end I borrowed money and paid as my daughter needed to get to medical appointments!All in all they are bullies, intimidating and have no empathy whatsoever!Formal complaint raised but not even acknowledged and the bailiffs scribble their name on paperwork so you can’t read it then refuse to tell you their name!
Received letter from Marston,no idea at all apart from local council name what it's for,rang council and several people don't know what it's for,rang Marston but can't talk to anybody as all has to be done on line,rang collector as Mobile number available on telephone call to Marston who has not got back to me,very annoying to receive a letter when you've no idea what's it's for and all references numbers mean nothing to council, sorry I am a pensioner and find all this very upsetting Horrible company. 😡
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