Review Time
I went into jysk in navan Co Meath today, I was there to buy a bath robe and knew exactly where to find it upstairs and knew exactly how much it cost. I came back downstairs with a bathrobe and the correct amount of cash in my hand. The check out lady was deep in conversation with a customer regarding a coffee table, she neither looked up and acknowledged me or apologized for the 8 minutes delay before I left the bath robe on the counter and exited the shop..I’ve never been left standing for so long or ignored with such pure ignorance by a staff member in any other shop ever. Please train your staff in basic manners and proper customer service as soon as possible, they’re losing you valuable business..
Thank you
Purchased a shoe rack in Blanchardstown. When assembling it the pre drilled holes werent there. Brought it back (and its heavy). Never in my life have i seen such rude unhelpful staff. No manners, not even a please or thank you never mind any type of apology. Shocking customer service, wouldnt buy anything there again.
Had to return a faulty product to Jysk blanchardstown, the staff were very rude awful customer service had me feeling like returning the faulty product was a burden to them. never going in there again awful.
Purchased a shoe rack in Blanchardstown. When assembling it the pre drilled holes werent there. Brought it back (and its heavy). Never in my life have i seen such rude unhelpful staff. No manners, not even a please or thank you never mind any type of apology. Shocking customer service, wouldnt buy anything there again.
my recent experience with JYSK regarding the use of Humm finance and the extremely poor customer service I received across two of your stores at Mahon Point and Eastgate. I was informed that JYSK accepts Humm finance, so I proceeded accordingly. However, when I went to the Mahon Point store to collect a reservation, I was told that they do not accept Humm at that location. This was already frustrating, as this information was not made clear beforehand.To resolve the issue, I then went to your Eastgate store, where the situation became even more unacceptable i made a reservation online to be told that its not available even though online it was showing 6 available The employee I spoke with told me she did not know how to process a Humm transaction and stated that she had not been trained to do so. I was then informed that the only person who knows how to use Humm only works on weekends.This level of service is absolutely unacceptable. If JYSK advertises or claims to accept Humm finance, staff should be properly trained across stores, and customers should not be sent from one location to another only to be met with confusion and lack of knowledge. Customers should also not be expected to plan their shopping around one specific employee’s work schedule.This experience has been a complete waste of my time and reflects very poorly on your customer service standards. I expect a clear explanation as to why this happened and what steps JYSK will take to ensure staff are properly trained and customers are given accurate information going forward.Staff are rude
Hi. Went today to Jysk in Dundalk retail park, got my self 2 chairs for the kitchen i have back problems and I can't lift anything more then 1kg. Waited in queue till other customers get served and waited for my turn to someone come and help me to bring box to my car, but the attitude what I received from one of the staff members it was unbelievable, I felt like I would be a person, customer, no hello no can I help you, only what I received move your car on yellow lines, and let your chairs down. It was so rude, I was really disappointed.
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