Review Time
We ordered some boots and slippers the first week in February. The company charged the credit card immediately. There has been no word about the delivery of the items and it is now 2/23. I would be wary.
Steer clear of this company. The products don’t match the descriptions, they come in the wrong size and the customer service is deplorable. They would not process a return or exchange on my second pair of shoes and the most recent response from the company was, “F… You!” So disrespectful and unprofessional. I only got my money back through my credit card company.
This site is a complete fake and positioned to completely deceive and rip you off. Firstly, it represents itself as a U.S. domestic company. Not so. They are located in China. If you desire to return your fake item, the customs fees you are required to pay, (Kaegreel does not honor its guarantee) is considerably more $$ then the items are worth. Total RIPOFF
This company is a scam. The boots I received were mismatched in size. I provided photographic evidence of the sizes, but the support team refuses to issue a refund. They only provide vague responses and do not offer any genuine solutions. I strongly recommend avoiding this operation.
This company is a scam. The boots I received were mismatched in size. I shared photos showing the internal lengths of both pairs, but the support team is refusing to refund me. They keep giving me the runaround and avoid providing a solution. I recommend avoiding this operation at all costs.
The entire experience, from communication to delivery, was exceptional. The footwear is fantastic. As a retired athlete dealing with a chronic injury, I've seen significant improvement in my back and leg pain since switching to these shoes. I'm now more active and enjoying life again. Thank you!
It's often the small details that distinguish a brand. I appreciated the quick shipping, the quality of the shoes, and that both styles suited my usually picky feet. The fabric storage bag was a nice addition, and the comfort level is impressive. This new pair is a refreshing change from my usual winter footwear. Thank you!
This company offers poor products and an unsatisfactory refund policy. I purchased two pairs of snow boots, but both were too small despite the size guide claiming otherwise. One pair had insoles that didn’t fit properly, causing discomfort. When I reported this, I was told it wasn’t a defect and offered an insulting refund. Their quality control is lacking, and customer service is even worse.
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