Review Time
Item never arrived , photo of a different address given for so called delivery. Very poor customer service in support of this issue. Would NOT recommend this company!!
Please do not use this company. Wish I had done my homework and looked at Trustpilot prior to placing an order - annoyed with myself. Bought a ceiling light - very disappointed with quality - cheap components and unlike the website pictures. After sales service - there is not one !! Unable to return item as no phone contact and my numerous emails remained unanswered.
order KD-UK57703 I had to do this; if you have read my previous 3 reviews of this company, you probably will not be surprised this is the 4th.After each review they promised a refund. Now 6 weeks later their promises are worth exactly the same as my refund.Zero, non-existent never arrived.For the last time; rubbish company, rubbish product and I can now add, liars!Ian Purvis
Complete scam- paid money no hoods received - emails not answered - credit card company put through charge back.Avoid To add to the below response I have sent you 4 emails referencing the order number which you have ignored - your service is appalling and like other reviews justifying others to avoid your company !
Stay away don't be fooled like me, I thought they were based in Europe they are based in Hong-Kong, order items been waiting since 1st December and still no sign, useless AI responses , speaking to my bank about getting my money back
Yep same as everyone else - crap goods arrived damaged and no refund. You don’t get what’s in the pics. You get a cheaper rubbish version that seems to arrive damaged often. Avoid - Note the AI reply below. There was no attempt at contact or to review the situation.
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