Review Time
Right now it’s basically an unusable, useless app.
5,000 free trackings slashed to 200 - or pay €29 a month.
A perfect example of zero marketing sense and a spectacularly bad business move. It’s painfully obvious this decision was made at the top by people who are completely out of touch with reality.
Deleting is the only reasonable option now.
Right now it’s basically an unusable, useless app.5,000 free trackings slashed to 200 - or pay €29 a month.A perfect example of zero marketing sense and a spectacularly bad business move. It’s painfully obvious this decision was made at the top by people who are completely out of touch with reality.Deleting is the only reasonable option now.
The cancellation of monthly subscription the day of is apparently not good enough to cancel. Not to impressed by Kate's response - after 2 years of use, take your $30 and be gone!The reason we cancelled too is because of the lag or simply incorrect information on many products
I bought a plan here, but there’s a lot of confusion with the account and information — it’s really not a good option. I requested a refund, but they refused. How can there be no refund policy? I don’t understand how this is even acceptable. Doesn’t anyone see this?
We decided to close our store for 2026 and we used Keppa sparingly. We were billed and told them same day we are no longer using them. They refused to refund and said we had to pay the entire year. We were forced to get our bank and credit card company involved and it was a mess!Avoid as they will not help in any way with billing.
Does what it says and more. After filling out the Amazon account information and the OTP to link the account with Keepa, with in 5 minutes I started receiving random OTP texts for over the next week and needed to change the password. Keepa is a fishing scam!
I use keepa daily to help me source for my Amazon Replens business… just found out that this vital piece of software has been given a terrible rating on “Trustpilot”… thought I’d head on over here to change that - I’ve been happily paying my subscription for 2-3 years now.
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