keplin-group.com

4.6
4.6 Based on 20 reviews

Premium quality products for everyone in your household....

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Average Rating

4.6

/
5

20 Reviews

5 Star
81%
4 Star
10%
3 Star
5%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Karen Shaddock
I ordered an air fryer which unfortunately had an issue, however I had a first class response from c

I ordered an air fryer which unfortunately had an issue, however I had a first class response from customer Services, particularly Carl. They were helpful every step of the way, prompt with their responses and although in the end I chose to receive a refund and return the item, Customer Services were absolutely fantastic. By far the best experience ive had from a company despite having issues with the item, well done Keplin

5
Date of experience: Feb 13, 2026
Michael
My product order was perfect

My product order was perfect. Unfortnately the delivery courier left it at the wrong address. eventually recovered and passed over to me by an honest lady. Iinformed Keplin who kept in contact with me until the matter was resolved. Exellent customer service ensured. I would certainly recomend this copany and its products. However,use a more secure delivery method rather than have your items dumped in a porch area.

5
Date of experience: Feb 11, 2026
John Bell
Great service.

We had a delay on our order (thanks, Evri!) but Arron dealt with it brilliantly.The item ordered is perfect.I'll buy from them again!

5
Date of experience: Feb 11, 2026
Jennifer Morris
Velvet covered coat hangers

I have purchase from this Compsny their velvet non slip coat hangers and because they are such good value for money I have purchased for quite a few members of my family 20 at a time. Their service is second to none with orders arriving within 48 hours of order being placed. Highly recommend this Comoany - Jenny Morris

5
Date of experience: Feb 10, 2026
SCOTT MURRAY
They sent me the wrong product but they…

They sent me the wrong product but they have now sorted it,great customer service by a girl called Sakshi who was extremely helpful I would definitely recommend this company

5
Date of experience: Feb 06, 2026
Sophie Gething
Amazing experience

After an initial hiccup with a delivery company,my air fryer arrived safely and in perfect condition. When contacting the company with the delivery issues, they were prompt in their response, professional and very helpful with solutions to the problem. I would highly recommend purchasing from this company

5
Date of experience: Feb 05, 2026
Michael
Keplin are committed to customer care

Keplin have a team who are very committed to customer careReena was really prompt and so kind when dealing with my issues, which were the fault of the courier.I would recommend them as a trusted and helpful company.

5
Date of experience: Feb 05, 2026
Natasha O'Neill
Thank you Miss Manasi and Pranav.

Thank you Miss Manasi and Pranav.I cannot praise the customer care highly enough. From the very first contact, I was treated with kindness, professionalism, and real attention to detail. My concerns were taken seriously, everything was handled efficiently, and I felt truly valued as a customer. An exceptional experience and a standard others should aspire to.

5
Date of experience: Feb 04, 2026
Allan Smith
Great Service

Great Service. Good value.😃👍

5
Date of experience: Feb 04, 2026
Karen Shaddock
Praise to Customer Services

I ordered an air fryer which unfortunately had an issue, however I had a first class response from customer Services, particularly Carl. They were helpful every step of the way, prompt with their responses and although in the end I chose to receive a refund and return the item, Customer Services were absolutely fantastic. By far the best experience ive had from a company despite having issues with the item, well done Keplin

5
Date of experience: Feb 02, 2026

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