Review Time
Fitted my driveway and patio last September. Within 2wks it was crumbling, sunk at the front of the property and is very uneven, was not levelled from one side to the other. Now have puddling in several areas, and flooding along one side. Trowel marks and lumps all over. Patio area very uneven, difficult to stand any furniture outside as it rocks. Step slopes back, and water comes in under patio door.The company director and others agreed it was a mess, had been rushed, and it all needed replacing. Told this would be done February as they could not do anything over winter. Was then told May as they were busy. Company Director had been ignoring me since Christmas, and everyone else just said it would get done but would not give details. After saying I was going to report them, I was then told it would be done on the 1st of August.Now I find they have closed down. Contacted Vuba who told me a new company is forming, and they are passing my details over for service manager to contact me. If I hear nothing from him they told me to call back to see what else they can do. I have also opened a case with citizens advice.Like many of us I have spent a large chunk of my savings on getting my house up to a reasonable standard so I don’t have to worry about future problems as I am now retired. My worry is I am left with something I cannot afford to fix. Also the people starting the new company are still the people who laid it badly in the first place. It is disgusting that companies can get away with this. They were paid in full, and because of my good nature, have taken advantage of me, and I cannot recover my money. They should be held to account, and put this right. Mrs D Hore Nottingham
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