Review Time
The Kerb Appeal director came to my house as I was looking for a new drive and quoted me a decent price for doing an anthracite resin drive. What they do is they take a 20% deposit then pass on the work to a sub contractor to whom you pay the balance. The sub contractor superficially did a good job and it looked great at first however he did not put down a concrete base. After a year the resin started to come away. After many phone calls during which they tried to blame me for having the temerity to park my car on the drive, they eventually returned and had to re-do about 3 square metres putting down concrete this time. The colours now don't match perfectly. In addition there are now other parts of the drive which have come away and I have several holes about 30cm x 30cm where the resin has totally gone. They no longer reply to my calls. The sad thing is that I think the contractor who laid my drive wasn't incompetent, he deliberately cut corners to maximise his profit knowing that he would be off the scene when the issues surfaced. Also many rust spots have appeared on the drive. I don't know if this was unavoidable or whether poor quality materials were used. Either way it looks a mess and won't wash off.
The Kerb Appeal director came to my house as I was looking for a new drive and quoted me a decent price for doing an anthracite resin drive. What they do is they take a 20% deposit then pass on the work to a sub contractor to whom you pay the balance. The sub contractor superficially did a good job and it looked great at first however he did not put down a concrete base. After a year the resin started to come away. After many phone calls during which they tried to blame me for having the temerity to park my car on the drive, they eventually returned and had to re-do about 3 square metres putting down concrete this time. The colours now don't match perfectly. In addition there are now other parts of the drive which have come away and I have several holes about 30cm x 30cm where the resin has totally gone. They no longer reply to my calls. The sad thing is that I think the contractor who laid my drive wasn't incompetent, he deliberately cut corners to maximise his profit knowing that he would be off the scene when the issues surfaced. Also many rust spots have appeared on the drive. I don't know if this was unavoidable or whether poor quality materials were used. Either way it looks a mess and won't wash off.
We have just received a date for an interview with trading standards. They are interested in prosecuting this firm,please, everyone get intouch with trading standards . The more people that do this the better chance of success in getting this man in jail and getting our money back.
I thought I'd add our experience to this ever growing saga. We paid a deposit for a resin driveway in march this year. Installation date was for September. 2 visits from the rep and 1 visit from the surveyor in March. All seemed ok. At the point we paid the deposit and signed the paperwork my husband noticed the invoice didn't have either a vat reg number or a company number. Being an accountant and having an eye for the small print, he questioned this and requested both numbers. Rep called "head office" and got both numbers. (They should have been on the document in first place). Fast forward to last week when we decided to bring the installation date forward to August. We tried every which way to contact this company, phone calls, emails etc but no response. Then I come across this site and read all these reviews! To say the penny dropped is an understatement! Not a word from anyone at kerb appeal and our deposit of £2,800 gone. I've contacted the police and trading standards and logged with both. Only a few weeks ago this company were showcasing their wares at a local car boot!
Hi I have already put a review on about this scam Company. I am interested in the review of Lee Cooper dated 19 June 2025. Is it possible that Lee could put a copy of the letter that he received, so that all of us that have been taken in by this rogue Company have something concrete to go on, as up to date I haven't received any notification at all and on Companies House they are still active!! Hope you can help Lee. Many thanks
I have already commented on here but was surprised to see a Consumer comment re the company supposedly honouring jobs. If this was a customer who had been scammed they would have been rather more vocal. This is yet another scam from the same company, willing to rob yet more people. They won’t do a decent job. That word doesn’t exist for them. Barge pole comes to mind. I want my money back as promised. No contact from anyone the owner his mother and others should do the right thing. I have contacted the Police. Does anyone know if they are treating this seriously.
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