Name: keurig.ca
Telephone: 000000000
Rating: 1.5

M C Guest

I took it out of the boxing October 2025 to use. It lasted until January. It started to fizzle than

I took it out of the boxing October 2025 to use. It lasted until January. It started to fizzle than completely stopped working. I called keurig which was no help because it was over a year old even though I explained I literally took it out imof the box 5 months ago. The kicker my red one same type bought a month apart also went! There has to be a class action suit against this product. A big name of fast fashion coffee makers.

Date of experience: Feb 22, 2026

Wallace Taylor Guest

1 month ago

Popular pod coffee makers have a limited lifespan

These pod coffee makers are the leading choice in the country, but they typically last only 2 to 3 years at most. During their brief operational period, they perform well until they eventually fail. The earlier versions had a longer durability, but the newer compact models with smaller water reservoirs and lower prices seem to have compromised quality. Unfortunately, it looks like we will need to keep buying this appliance.

Date of experience: Jan 17, 2026

Luther B. Guest

1 month ago

Keurig: A Repeat Purchase Despite Issues

Keurig is the leading pod-style coffee maker in the country, yet their lifespan is typically only 2-3 years. They perform well initially, but eventually fail. Earlier models had better durability, whereas the more compact and affordable options have seen a decline in quality. Unfortunately, we find ourselves needing to buy this appliance repeatedly.

Date of experience: Jan 17, 2026

Roscoe Barnes Guest

2 months ago

Disappointing Quality

I purchased a coffee maker that stopped functioning after just three weeks. After returning it, I opted for another model, which also failed right out of the box, only producing a small amount of lukewarm coffee. I exchanged it for the same model, but experienced the same problem again. This was supposed to be a brand new machine.

Date of experience: Dec 14, 2025

Naila Anderson Guest

2 months ago

Avoid This Product

I spent $110, and it didn't even last a month. I strongly advise against purchasing this brand's products.

Date of experience: Dec 11, 2025

Sharlene Smith Guest

2 months ago

Disappointing Experience After One Year

After descaling my one-year-old machine, it stopped brewing. I spent 40 minutes explaining my issue to customer service, but there was a clear language barrier. I also emailed for help but received no response. This has been a frustrating experience.

Date of experience: Dec 05, 2025

Philip P. Guest

3 months ago

Not Buying Again

This is the second unit I've purchased, and the first one started leaking after a year. Now, the second one won’t turn on, and I've only had it for just over a year. I won’t be buying another.

Date of experience: Nov 19, 2025

WA8 Guest

3 months ago

Machine Malfunction Before Two Years

My machine is not even two years old, yet it struggles to heat water and often fails to dispense beverages. Customer service has been unhelpful and I’ve spent extra money on cleaning kits, which have not resolved the issue.

Date of experience: Nov 15, 2025

Gary Morris Guest

3 months ago

Unfortunate Purchase Experience

I ordered a new coffee maker and soon found it cheaper elsewhere. The company was unable to assist with a return for an unopened package. Although the representative was polite, the customer service experience was disappointing.

Date of experience: Nov 13, 2025

James Baker Guest

3 months ago

Unauthorized Order Issue

I had a recurring order that I canceled, but unexpectedly received a shipment of coffee pods worth $70. I contacted customer service, only to be told I couldn’t return them or get a refund. This is unacceptable!