Review Time
I faced challenges while setting the code. Both chat support and email suggested that help was limited. However, a later phone call on the same day successfully guided me through the process, which was commendable. That said, the provided instructions were incorrect; it was only the helpful representative who managed to find a solution. The issue seems to be with those who developed the ineffective chat support and created the instructions.
The safe has a sturdy feel, and the illuminated lights enhance usability, which is crucial for medical emergencies. The guidance for setting the code and wall mounting was outstanding. If only other companies would take note. There are also clear and helpful videos available online. Though it is pricey, one can’t put a price on safety.
I encountered difficulties when setting the code. The chat support and email both indicated that help was limited, but a later phone call on the same day successfully walked me through the process. Kudos for that! However, the instructions were inaccurate, and it was only thanks to the very helpful representative that I found a workaround. The problem seems to stem from those who programmed the ineffective chat support and wrote the instructions.
The key safe was delivered quickly with good tracking updates. It feels much sturdier compared to the previous brand. I also purchased the optional drill bit and torx driver. The instructions were clear and easy to follow. It was quick to install on brick with the provided screws, and it feels very secure. The illuminated keys will be helpful during dark mornings and evenings. I would recommend this key safe to others.
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The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police-preferred key safes to the UK market.
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