Review Time
My original order before Christmas has still not arrived, even though I have asked for it to be resent. My second order of Aniseed Twists which I never expected in a million years did arrive but looked nor tasted like they should. All I know is the pouch says Aniseed Twists but the actual sweets themselves are smooth and red and as for their taste, totally indescribable to say the least. All I can say is they are not what they are supposed to be. Rather befuddled if I am honest
My original order before Christmas has still not arrived, even though I have asked for it to be resent. My second order of Aniseed Twists which I never expected in a million years did arrive but looked nor tasted like they should. All I know is the pouch says Aniseed Twists but the actual sweets themselves are smooth and red and as for their taste, totally indescribable to say the least. All I can say is they are not what they are supposed to be. Rather befuddled if I am honest
Utterly awful company. Do NOT use. Ordered sweets in mid November for Xmas and didn’t arrive. Contacted and was told my address wasn’t right so I sent again. Then didn’t receive again. Said courier must’ve mislaid (implied theft) Said she’d send again. Never car so requested refund. Said she’d refund. A month later and no refund. Chased again and she said would take 3-5 days and when I reminded her it’s been a month and an issue fr nearly 3 months, she finally refunded. Worst company ever!! Shockingly bad. May reply to emails but lies, lies, lies!!!
Please do NOT order from this company! Original item not received, offered a replacement but that never arrived and neither have I received a refund. Stopped replying to my emails so now I have had to escalate this to Trading Standards and start a Chargeback with my bank as Killer Candy have failed to send me my order or give me a full refund. They said they are changing courier companies but that isn’t the problem, the problem is with them not sending out the goods, not giving you tracking numbers of your parcels and not giving refunds!! Please do not be scammed by this company. I have given them 3 weeks to rectify this but they have failed to do anything and I am so disappointed I fell for there excuses and lies
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Killer Candy supply a huge range of sweets and candies. Our selection of British Sweets is huge, from retro favourites to TikTok trending and everything in between you’ll find it on our website.
Killer Candy also stock a great range of candies from overseas, such as a great American range and treats from Japan and the Far East.
Stuck for a gift? Check out Killer Candy’s amazing gift ranges, which include the famous Skull Jars.See more
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