Review Time
Be very careful as in app purchases don't always get delivered but they always take your money. I bought a bundle deal of unlimited lives, multiple boosters etc today. They took the money instantly but no boosters received. E=mailed them but nothing done and Microsoft refuse a refund. Disputed charge only option at this point
Review from top player of Candy Crush. While playing on mobile, they do not allow you to use back button when they press you to play Candy Royale. You have no options to say no to play Candy Royale. You just play a game you do not want.
Soda game level 2412....some ads open with a black screen then take you to the playstore app...impossible to know what to do with it so you lose your potential reward and return to play game from the beginning. So annoying...the ads are a pain anyway but this situation is a joke. Please King..sort this out!
I sincerely can't believe that I wasn't able to play.Candy crush All Star tournament.Be qubecause it's not offered to all players. But I literally play a lot of king.com games. And this is.The email they sent me. Basically saying that they can't offer the game. To all players which is crazy. I played before in the past. I'm gonna sue them.
Candy Crush by King is terrible. I don’t recommend any one to play. There is no assistance from the developers. One can spend weeks on the same level. All ads for free add on moves have been removed from my game. And I refuse to spend a cent on a company that has no care for its consumers.
The worst customer support and company with lowest security measure I have experienced in my entire life. I reported an issue that an email address that I have never used on anywhere has suddenly appeared on the candy crash saga app on my laptop, and I could not login with my fb account. They send me a template back within minutes referring me to the community which had nothing to do with my initial question. After I replied, I never heard back from them, issue was not solved and I am still unable to use the app. Wow, glad I never used my payment details with them!!! Extremly low security measures and would not recommed it to anyone. If you play the game, take it lightly and be prepared that you can be thrown out any time, and definitely never buy anything, because there is no guarantee that your payment details are safe. For the company:Implement some serious processes and higher security measure.Higher some employees that can actually read emails, and also answer with purpose to solve a cx issue and not just to close another case.
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King is the game developer behind the world-famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. We bring moments of magic to hundreds of millions of people every single day.
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