Review Time
I have much experience of furniture removal service providers having spent much of my life overseas and have moved 10X>. This ranks as the best of those experiences with reasons detailed below in order of priority:1) The attitude of the principal Craig - he simply does not want to let the customer down and embodies excellence in customer service . This attitude underpins the culture and behavior of all the operatives.2) They arrived on time and finished the same day. 3) No breakages.4) Everything was delivered.5) No property damage - removal was from a large basement flat involving the navigation of 2 spiral staircases in fairly confined spaces. 6) Resilience - 2 trucks were scheduled but 1 truck broke down on the same day. A CAN DO attitude was adopted and the job was completed despite the significant challenge.
This company made moving stress free. I’d had a nightmare booking AnyVan the week before, which turned out to be an essentially fraudulent company who makes no amends to what they put people through continually with their poor service. When they had me wait 2hrs from home at my storage unit from 8-5pm in my hire car, (booking and cancelling van drivers on me left and right), I had an emergency situation where I had to be out of the unit the next day. I called this company and Craig was immediately understanding and reassuring, he knew the nightmares of AnyVan, and sent his best guy out for me to do the pick up the next day. It was seamless. Alan was on time, organised, looked after my things and both Craig and Alan gave me texts and calls ahead of leaving Edinburgh to get to my pick up location for my peace of mind as requested. Communication was great and easy. It was straightforward and stress free, and for me still affordable. Please think to use this company in future for your moves. And boycott AnyVan who continue to scam 100s of people per day (They have had 2 BBC Watchdog appearances in the last 4 years). Do not trust AnyVan Trustpilot reviews they are bought and legitimate removal companies across the UK are more than aware of how infamous AnyVan is. Use a legitimate one like Kingdom Removals instead!
Craig and the team at Kingdom Removals were our superheroes when another removals company let us down on the day before our move across South Queensferry. Craig stepped in at very late notice to sort logistics on vans and manpower and was reassuringly calm and professional. His team were punctual, polite and efficient and continued to work overtime when our key exchange was delayed by a few hours. We would not hesitate to recommend them to others.Thanks so much Craig and all the KR team. The Muir Family
The only way to move house is with this team! From a swift and competitive quote to a highly professional moving experience, Kingdom were first class in getting our move in West Lothian done despite difficult circumstances. Craig and his team really put the customer first in everything they do. Even when our move was delayed (twice!) - nothing was too much trouble and we were able to reschedule with the minimum of fuss. On the day of the move (boiling hot) the team worked tirelessly and the packing service we paid extra for was worth every penny. Super organised and efficient, and zero damages. Kingdom are a top class outfit and I couldn't recommend them enough.
We recently used KR for our move to Queensferry and were delighted with the service on the day. Paul, Connor, Ali and Tyler were really professional and put our mind at ease from the off.The team were friendly and grafted from the start. They took great care with our belongings and everything arrived safely.We'd happily recommend them to anyone looking for a reliable removal company.Craig should be very proud of his staff.
⭐️⭐️⭐️⭐️⭐️We honestly can't thank Kingdom Removals enough. If we could give more than 5 stars we absolutely would! After being completely let down by a well-known company in the middle of moving day, we were left in total panic mode trying to figure out what to do. We called Kingdom Removals, and from the very first conversation, Craig was absolutely brilliant — he was at our house in under 10 minutes (!), gave us a quote on the spot, and within no time had two vans and a cracking team ready to help us move.Despite the long distance between our old and new home (over an hour and a half drive), nothing was too much trouble for them. The team were incredibly professional, worked so hard, and honestly didn’t stop the entire day. They moved quickly, efficiently, and somehow made what started as a nightmare of a day feel completely manageable.They genuinely saved the day and we wouldn’t hesitate for a second to recommend them to anyone needing a reliable, hardworking, and professional removals company.Huge thank you to Craig and the whole team — you were absolute lifesavers! 🙌🚛Kirsteen & Narcis
Cannot rate Kingdom removals highly enough. Craig responded quickly to all our questions. Gave us a good price with no extra cost if there was any delays on the day. The two guys who came phoned when they were slightly late due to a traffic accident. Very hardworking and courteous throughout the move.
An exceptional service from all. Craig was so helpful and prompt from my initial contact and right through until my furniture arrived. Richard and Ali left at the crack of dawn for a 4 hour drive and back again. Due to the sentimental reasons for this move, they were respectful and kind and put me at total ease. Will 100% be using them again and will also pass the word on! Thank you again
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Kingdom removals are an Edinburgh based home, office and corporate business removal and storage company. We cover Central Scotland such as Glasgow,
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