Review Time
Called just a few hours before our scheduled visit and insisted both my wife and I be present. I told them to cancel the appointment. Very pushy and felt like a classic high pressure sales tactic rather than genuine service.
Very impressed with this company. Firstly, a lovely man came to my door and explained very well about Klic Home windows and arranged for another lovely man called Harvey to visit, who gave such good advice and sales talk and a great deal, we booked for windows to be replaced. We then had a very nice man come to confirm measurement of the windows that Harvey had taken, then within a few weeks the windows were ready to be fitted. Then Andy the fitter arrived and done the most perfect job, even bought his own hoover to clear up! He put dust sheets everywhere and left everything clean and what a lovely man he was. The staff for this company are professional, polite and friendly, well done Klic.
KLIC provided an excellent service. There was an initial issue with the door being delivered from the factory the wrong colour. KLIC were on the case right away and resolved the problem as soon as the right one was ready from the factory.The buying experience was easy and the salesman knowledgeable about the product and had samples with him.Once the papers were signed we had a full detailed measure up by their surveyor within a week. A few weeks later the installation was equally impressive, the on site guys very pleasant, conscientious, hard working and focused on getting the little things right. Overall, we’re absolutely delighted with our new windows and composite door. We have a very large, curved bay window and it looks superb. All of our neighbours commenting on how lovely everything looks. Well done KLIC, highly recommended.
I had a home appointment today in Ipswich at 14.00 for bifold door quote following a call from KLIC. I re-arranged the day to be home in time for the visit. In late morning, a KLIC "diary manager" rang on mobile to check both "my wife and I" would be there for their sales visit - otherwise they would not proceed. This was a late & unexpected demand. My wife works in London. As I work locally I get to lead on our home improvements projects....normally fairly competently. KLIC late cancelled and proposed a "canvasser" would call in few days to make another arrangement with "both parties present". I'm not impressed at the lack of fore-warning of this requirement and KLIC's late cancellation. Further, demanding both partners are present is a known red flag for assertive salesmen to gain a signature same day.
Great Service, Great Product & Lovely, Professional Team. I’m currently a Project Manager & I’ve worked in the window business, so I’m sure I qualify as a picky customer!We have a Georgian Property in a beautiful part of the world, the quality of the sash and casement windows suited our needs perfectly. I have to say I couldn’t be happier with the team. They understood what we needed from the start & nothing was too much trouble. The project is excellent, well installed & really well priced. Thanks Team KLICGordon & Helen (Reepham)
Klic installed our 8 windows and 2 doors, and we are absolutely delighted with them. From start to finish, we couldn’t fault either the products or the company. Andy, who installed our windows and doors, was amazing by far the nicest and most professional workman we’ve had. We would 100% recommend Klic.
All eleven windows needed replacing at my 1800s cottage. Was apprehensive about finding a good replacement company. So pleased to have found KLIC Home Improvements online.From the initial quote, survey and fitting it was seamlessly friendly and informative. 1st November met Harvey for pricing up, 11th November Rick surveyed and went through window details, 25th November Danny and his lovely lady partner fitted all eleven in two days. They were so considerate with keeping any mess to a minimum while working and meticulously cleaned up afterwards.The whole team were friendly and efficient, finding time to include my needy dog.The process was professional with a warmth and genuine care for doing the job right.I'm so impressed, the windows already making the cottage warmer, safer and looking spectacular! Thank you KLIC Home Improvements , you're a superb company, I'd without doubt recommend !
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KLIC Home Ltd help you realise your vision for your home, whatever style of double glazing or other home improvement service you are looking for.
From replacement windows, doors, conservatories, porches, rooflines, garage doors and more, we are the one-stop shop for all your home improvement needs.
As well as being an assured certified double-glazing installer, we offer our customers the flexibility of remote quotes with our award-winning energy-efficient double-glazed windows design software, or alternatively a home visit with one of our advisors, followed up by an competitive no-obligation quote.
We offer market-leading warranties on all our products, including our energy-efficient uPVC double glazing windows, doors, roofline and garage doors. As a trusted windows and doors company, we do our utmost to ensure we maintain high levels of customer satisfaction and maintain our reputation as a premium installer across East Anglia.
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