Review Time
I have ordered several items at this point. Fantastic quality and use them all religiously. The reason I had to leave the 5 stars and a comment, was all due to a fantastic Customer Service Manager by the name of Alicia. Alicia helped me out immediately on a situation where I dint receive my item and it was shipped back, she took wonderful care of me and in minutes it was all squared away. Come to find out it was a mishap on my end and she still was extremely helpful, super polite and she even gave me a little discount code. I had to use it immediately to show more support. Great products and even better customer service! 5 Stars.
I have ordered several items at this point. Fantastic quality and use them all religiously. The reason I had to leave the 5 stars and a comment, was all due to a fantastic Customer Service Manager by the name of Alicia. Alicia helped me out immediately on a situation where I dint receive my item and it was shipped back, she took wonderful care of me and in minutes it was all squared away. Come to find out it was a mishap on my end and she still was extremely helpful, super polite and she even gave me a little discount code. I had to use it immediately to show more support. Great products and even better customer service! 5 Stars.
For once I actually needed KF customer service (cause they've nailed it other times for my orders) and got connected with Alicia. She had me squared away in nooo time, and I couldn't be more pleased. Thank you very much, Alicia, very much appreciated!
I grabbed the BO7 kit and the charm didn’t show up in my inventory at first. Support was actually super helpful and showed me how to fix it, and they got back to me pretty fast too. Only thing I didn’t love was the shipping. The tracking said “delivered” but mine didn’t show up for like two days.
I ordered the black ops thumbsticks & precision rings collectors edition bundle the item came the next day unfortunately silly me snapped the soft ring straight away while trying to put it on (I’ve not done it before) so was kinda my own fault spoke to support and they kindly said they will send me out a whole pack of set 6 mixed rings for free. This is why KontrolFreeks are the best gaming company out there. The person I spoke to was lovely, I’ve only tried the mediums so far as waiting for the new package but even those was a game changer if your struggling with over aiming get these & if your worried you will be to slow in FPS games up your sensitivity I used them on battlefield 6 and worked perfectly. 10/10 highly recommend
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