Review Time
Paul is amazing! My brake cable snapped and I went to him because his workshop was the closest one. I told him that my bike is my main way of getting to work and that I really needed it fixed quickly. The next day, he sent me videos explaining exactly what was wrong, what needed to be replaced, and how much it would cost. After I paid, the bike was ready the same day! Super friendly, honest, and fast service — Paul literally saved my life! Highly recommend!
I cannot recommend Paul enough. I called for an emergency brake issue around closing time, Friday evening. My front brake was brake was broken and it was a clutching at straws moment as I was due to start the South Downs route early the next day. Paul stayed open late, fixed the issue, pointed out a couple of other issues so that I was ready for the next morning. Best for customer service, best for knowledge. Really top class!
Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes - and gave it a proper PDI (post delivery inspection) and set-up service. When every other bike shop was giving 4-week lead times, Paul moved mountains to fit us in (hitting his birthday deadline 🙌). The work was done quickly, reasonably priced and with excellent communication. A 5* service.
The axle on my rear wheel broke and I appreciated the timely service offered by Swish Cycles to get me back on the road, with a six month warranty on all service work. Paul is passionate about his craft and sharing his knowledge and advice. Great local and friendly service; highly recommended.
I recently purchased a fully reconditioned secondhand mountain bike for my granddaughter from Paul at Swish Cycles. The bike had been donated to him, and after refurbishing it, Paul sold it to me at a fair price. What impressed me most was that he donated the money I paid—after covering the cost of the replacement parts—to a local food bank charity.Well done, Paul. It’s heartening to know there are still decent people out there.
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