kunstsokken.nl

4.4
4.4 Based on 41 reviews

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Average Rating

4.4

/
5

41 Reviews

5 Star
73%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
20%

All Reviews

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Review Time

Lack of Response to My Concerns

I submitted a review a week ago due to the absence of replies to my emails. You responded to my review suggesting I reach out via email, but it seems my messages are being overlooked. Is there an alternative way to get in touch, or am I being misled? Thank you.

1
Date of experience: Jan 11, 2026
Adelaide Clark
Lack of Response for Return Request

I have reached out multiple times via 6 emails and a message on a social platform regarding a return. The initial email was sent right after placing the order due to selecting the wrong size. I followed up immediately after receiving the item and have sent reminders every few days since then. It has now been a month with no response. The socks are beautiful and of high quality, but they are priced steeply, making it difficult for me to keep them as I only purchased them as a gift. While it may be a small order, I am considering escalating this matter to recover my funds. It's unacceptable for a company to take money without providing a refund option when my actions were in accordance with their policies; this is not lawful.

1
Date of experience: Jan 08, 2026
Jake P.
Previous order was satisfactory, but current issues persist

My initial order went smoothly some time back, but my latest order shows as shipped without any functioning tracking. Additionally, I have not received any responses after reaching out to the company through email or their contact form. I've attempted to get in touch several times now. I'm quite frustrated by the lack of communication and the fact that I still haven't received my order.

2
Date of experience: Jan 07, 2026
Chris Parker
Order Not Received and No Communication

I placed an order for socks totaling £69.90 on 28.11.25, and the payment was deducted from my account on 29.11.25. However, I have yet to receive the socks or any updates from the company regarding my order. I have reached out via email twice and also sent two messages through their website's messaging service, but have not received any replies.

1
Date of experience: Dec 17, 2025
Gideon Ross
Frustrating lack of response

I can't believe the suggestion to just send emails! Do you think I haven't tried? I've sent 12 emails since December 4th and received no response. A supervisor said on December 9th he would forward my concerns, but there's been no follow-up for 5 days. I'm very frustrated! I want to cancel my order and get a refund. Are you running a scam?

1
Date of experience: Dec 14, 2025
Violet Brooks
Never received my order

I placed an order with a request for 1-2 days express delivery, which was about two weeks ago. There has been no update, and I haven't received any response to my email from the support team. It feels like I've been deceived by a seemingly legitimate website. Where are the socks I ordered for £45?

1
Date of experience: Dec 14, 2025
NickerZ
Possible scam? Zero customer support

I ordered some artistic socks on November 29th. It's now December 14th, and there's been no sign of them! Customer service hasn't replied to me, and the tracking information hasn't changed since day one. They took my payment but haven’t responded to my inquiries. I feel scammed.

1
Date of experience: Dec 14, 2025
Gale Clark
Awful experience with the service

Dear support team, what a fantastic suggestion to send emails! Do you think I haven’t done that already? I've sent 12 emails since December 4th, and not one has been answered. A supervisor mentioned on December 9th that my concerns would be forwarded, but it's been 5 days without any follow-up! I'm extremely frustrated! I want to cancel my order and get my money back. Are you scamming customers?

1
Date of experience: Nov 30, 2025
Excellent quality

The quality is excellent, and I am very happy to give some as gifts while keeping a pair for myself.

5
Date of experience: Nov 24, 2025
Dora F.
Absolutely love them

I absolutely love them - they're colorful, vibrant, and amusing.

5
Date of experience: Nov 24, 2025

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