Review Time
Buy at your own risk. Their sizing is all over the place. And if you try to return for a refund they’ll only give you a gift card. If you use that gift card to buy anything else and it doesn’t fit, they refuse to fix your order. So I’m out of pocket and nothing fits. Save your money and go to another web store with a more honourable returns policy.
This company is a scam. SCAM. I got my clothes but there is no way the good reviews are real. I ordered a dress. The fabric was sooo cheap. So I wanted to return it. Options were not great for returns so I accepted the in store credit. I shopped the sales with this to get the most out of my money. Got 2 dresses. both see through. One even had what some may call a slip but it was laughable to be able to call that a slip. The shirt cute but also very cheap.
XL is not for busty women. The dresses didn't even look like what was online. They were no cotton/linen. Refund and return is not available. They offer a 30% refund without return or a credit. I am getting really tired of these rip off companies.
Don’t order there!Colors are not even close to what they look online. After bringing this to their attention and complaining about the wrong color they refuse to provide a prepaid shipping label to help with the return. Cheap fabrics, all plastic. Don’t spend your money there.
DO NOT BUY FROM HERE. I have had the worst experience form here. They do not offer a return label so you are responsible for shipping cost. If they offer you a giftcard, DO NOT TAKE IT. You do not get to exchange or return items. So if you get the wrong size, tough luck. I also bought a dress from here and the smell is absoutely horrible. I can't even try it on becuase it smells so bad. It smells like it has been sitting in mildew for weeks. I will continue emailing and calling them until I get my money back.
Despite the timeframe was a little lengthy for the items to arrive, but when they did and I tried them on; they both fit perfectly and the length just right. The purple dress with white polka dots should have side hidden pockets. Just saying. Overall perfect fit.
The site advertises a delivery time to Germany of 10-15 days. I ordered three items, all of which were delivered almost two months later. I wanted to return two of these items. To do this, however, you first have to contact the service by email. You then have to argue with the service team for a while. It seems that they don't want the items returned. They first say that they will refund everything. Then they apologize and say that they can only refund 50%, but you can keep all the items. After a long discussion, I was able to “negotiate” a 90% refund. The money has not yet arrived.A very dubious and suspicious company.The guidelines also state that you only have 14 days to receive a full refund. However, as the delivery time alone takes longer than 14 days, it is clear what the outcome will be. If you were to take legal action against this, you would definitely be in the right.
I have been trying to get a return address to ship back items I ordered and they just keep giving me the runaround. The dresses were fine. Nothing wrong with them. They were what I ordered and they were pretty dresses but they don’t fit. They keep sending me emails offering me other options instead of returning them and I do not want to keep dresses that don’t fit. Has anyone gotten a return address from Petal lush to send items back? I would be perfectly satisfied with them if they would just provide a return address.
I have just ordered my 4th maxi dress from Petallush since May. I absolutely love the style of 3 all alike except in different colors. Turned out one color was out of stock but they quickly contacted me and offered a full refund. I chose to just order another in blue as I have the black and the green. I ordered a different style yesterday and hope I will be as happy as I am with the other three . Prices are so affordable for the gorgeous spring/summer dresses and I have already ordered the perfect shoes and straw fedoras with matching hatbands and can’t wait for the next occasion to wear one of them. I hope to be a customer for a long time to come
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