Review Time
Such as shame, good idea with the kwiff feature. However, they tend to settle bets as lost even when they are in fact winners. Constantly having to get them settle bets hours after the events have finished. Better around
Bonus payouts on slots need improvement and you need the super sub option for bet builders . Other than that keep crushing it 😉 maybe have the withdrawal time slashed as well
This has been an incredibly disappointing experience. When you're losing money, everything seems fine — no issues, no questions, and no delays. However, as soon as you win, they start demanding additional "verification" and sensitive personal information that was never previously mentioned. There's no phone number available, no easy way to talk to a real person, and responses can take ages — if you receive any at all. Communication is strictly via email and often vague, which feels very convenient when they are holding your funds. If they genuinely cared, they should have implemented these checks before accepting the wager — not after it was successful. The entire situation feels like shifting the goalposts. Poor service, lack of transparency, and overall a frustrating experience. If it looks suspicious, acts suspicious, and feels suspicious… it’s likely not trustworthy. Avoid at all costs.
Exercise caution with this platform as it primarily takes your money. The bonuses offered are structured to ensure losses, and you won't see any profit if that's your goal. This feels like a scam, so it's best to avoid it. In my experience of evaluating such sites, it's clear that this one is designed for you to lose. There are definitely better options available.
I have raised two cases regarding my withdrawals, yet no manager has reached out to me within the promised 48 hours by the support team. I’ve successfully made several withdrawals before, but now it seems there’s an issue with a specific amount, which is frustrating. On Monday, I tried to withdraw £700, but it never returned to my account despite using the same payment method as before. The following day, I was asked for ID, which I find odd since I’ve been withdrawing funds without any issues previously. It feels like my funds are being held unnecessarily, and I have never made a profit, just trying to recover my deposits. The utility bill I submitted was accepted, but they are still requesting further ID, which I’m not willing to pay for right now. I would appreciate it if my withdrawal could be processed, and I’m fine with them putting restrictions on my account afterward. I just want to retrieve my funds, especially since this situation has ruined my holiday plans. I’ve escalated this issue but have yet to receive any feedback, and the live chat support has been unhelpful. It’s disappointing, as I’ve never faced withdrawal problems on any other platform. While the slot selection is impressive, I hope this matter can be resolved quickly to prevent losing a customer. Customer service insists on the ID requirement before processing my withdrawal, despite my submission of evidence showing the request timeline. It feels like they are making it difficult for me to access my money. If they had raised this ID request earlier, I would have expected restrictions on my account. I plan to withdraw my funds soon and will be cautious moving forward.
I’ve been using this service for a while, placing at least one bet each weekend. However, my last ten experiences with their offers have been underwhelming, often providing only minimal extra value compared to other platforms. Recently, I placed a bet that was adjusted from 11/1 to 12/1, while competitors were offering better odds at 14/1 without any adjustments. After winning my bet and attempting to withdraw, I received an email stating that my withdrawal was unsuccessful and that I needed to provide a PDF bank statement. I complied, but after 24 hours, I still hadn't received a response, and the live chat support was unhelpful. It's frustrating to see so many glowing reviews when my experience has been quite the opposite. I hope to see some acknowledgment of these issues from the service.
Initially, my experience was unpredictable until I completed verification. After two months, I had a win and managed to withdraw it. However, since then, it's been a nightmare. The gameplay feels designed to avoid bonuses, and I've wagered £200 on a specific game without triggering any features. Additionally, I've faced disconnections without getting my spins back, and my account logs out randomly. I haven't seen any wins comparable to my withdrawal. I advise avoiding this platform; many reviews seem generic and potentially paid.
There are numerous unprompted 5-star reviews appearing daily. It truly feels like a miracle, doesn't it? What's even more amusing is how the response to negative feedback is handled. While 5-star reviews go unanswered, 1-star reviews receive quick, snarky replies, revealing a pattern of behavior. Your odds are poor, and while taking below-market prices may benefit you, it doesn't provide value to the users. Any comments on your unfavorable odds? I assume this review will be flagged.
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