landc.co.uk

4.6
4.6 Based on 700 reviews

London & Country (L&C) is the UK's largest fee free mortgage broker & adviser. Our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 90 lenders. Open 7 days a week, including until 8pm Mo...

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Average Rating

4.6

/
5

700 Reviews

5 Star
84%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

Aruma_Kun72
A Fantastic Experience with an Online Service

It's normal to feel hesitant about online services, but I was genuinely impressed by the support I received. The turnaround for finding my daughter's first mortgage was incredibly quick. Throughout the process, the online service was responsive and addressed all our questions in a friendly and informative manner. It was so seamless and stress-free that I can hardly believe my daughter received her keys yesterday. A huge thank you to the team!

5
Date of experience: Dec 07, 2025
Israel
Tara-Jane was fantastic, but there were concerns initially

Tara-Jane was fantastic, but before she began assisting me, I was contemplating discontinuing my use of the service due to the previous representative's lack of interest and slow response times.

4
Date of experience: Dec 07, 2025
Cecilia Hughes
Excellent assistance from the representative

Excellent assistance from the representative, who handled everything promptly when an unexpected issue arose.

5
Date of experience: Dec 07, 2025
Isabella B.
Great service overall

Great service! Everyone I spoke with was very friendly, knowledgeable, and genuinely made the process easier for me to navigate and complete.

5
Date of experience: Dec 07, 2025
Brandon B.
Pleasant Experience

Professional, approachable, and offered helpful advice. The website was user-friendly, and I found a great deal.

5
Date of experience: Dec 06, 2025
Chucky Kelly
Helpful team with clear advice and good offers

The team was very helpful, providing clear advice along with great deals.

5
Date of experience: Dec 06, 2025
Sandy C.
Very good experience with straightforward communication

The entire remortgage process was communicated exceptionally well, with regular updates. All my questions were answered promptly, and the onboarding was very straightforward.

5
Date of experience: Dec 05, 2025
Stevie C.
Mortgage Process was Unnecessarily Stressful

I had previously used the service, but this time it was quite disappointing. Based on my recent experience, I wouldn't recommend it. I was assigned to a representative, and though I had high hopes, the experience quickly deteriorated. Communication was lacking, with significant delays and sometimes no replies to emails. Scheduled calls were missed, which added to my frustration. I tried calling for follow-ups, but my calls went unanswered, leading to a lot of stress. While I understand the need for detailed questions, some felt unnecessary, like questioning my spending habits when saving is a normal part of preparing to buy a property. Ultimately, I switched to another broker, and the process was completed quickly and smoothly. I had all necessary documents and met all criteria, making my experience with the previous service feel unnecessarily prolonged and difficult. The delays could have cost me the property I was trying to secure. Overall, I am not satisfied with the service I received. If others are assigned to the same representative, I suggest reconsidering to avoid a similar situation. I do not wish to be contacted about this; I just want to prevent others from facing the same challenges.

1
Date of experience: Dec 05, 2025
Smooth process with the team

The process was incredibly easy with the team. It was a wonderful experience.

5
Date of experience: Dec 04, 2025
Harriet Hughes
Great website, but advisor call was odd

The website is excellent, but the recent call with an advisor felt strange and rushed. I was told it was unlikely to find a lender to consolidate our home improvement loans without a mortgage, despite the mortgage rate being lower. We have to wait until January to apply, but I'm not sure if we will proceed.

3
Date of experience: Dec 04, 2025

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Business Details

  • London & Country (L&C) is the UK's largest fee free mortgage broker & adviser. Our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 90 lenders. Open 7 days a week, including until 8pm Monday to Thursday.

  • call 08009530304
  • language https://www.landc.co.uk

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