Name: mawista.com
Telephone: +497024469510
Rating: 3.7

Gerard Morris Guest

Professional and Efficient Support

I appreciated how professional and swift the team was in resolving my issue, particularly the representative who assisted me. Thank you very much!

Date of experience: Jan 15, 2026

Helene Harris Guest

1 month ago

Disappointing Service Experience

I submitted a claim over 20 days ago and still have not heard back. Despite numerous calls and emails, there has been no response. This is particularly frustrating given that I pay for a top-tier plan and expect better service.

Date of experience: Jan 14, 2026

Melanie Hughes Guest

1 month ago

Refund Request Ignored

I purchased a 3-month insurance policy for my work visa on December 24, 2025. After my visa was denied, I emailed the required documents for a refund but have yet to receive a reply. I kindly request a refund and hope for prompt action.

Date of experience: Jan 08, 2026

Naomi M. Guest

2 months ago

Very Unsatisfactory Service

This has been the worst experience; I submitted a claim over 20 days ago and haven't received any response. I've made numerous calls and sent multiple emails, but to no avail. Despite having the best plan, the service has been extremely disappointing.

Date of experience: Dec 23, 2025

Owen Anderson Guest

2 months ago

Lack of Communication

After 40 days of trying to reach out, I still haven't received any response via email or phone. What steps should I take now?

Date of experience: Dec 18, 2025

Conway Guest

2 months ago

No Response After Multiple Attempts

It has been 44 days since I applied, and despite sending 4 emails, the company has not replied. I urgently need documentation for my university. They have also deducted payments from my account for two months. I advise against using this service.

Date of experience: Dec 12, 2025

Charity S. Guest

2 months ago

Avoid This Insurance for Visa Applications

I do not recommend this health insurance if you are applying for a specific visa. I bought this coverage under the impression it was adequate, but my visa was rejected due to insufficient coverage. Now, I must find another insurance and face a lengthy wait, which is extremely frustrating.

Date of experience: Dec 12, 2025

Gulliver B. Guest

2 months ago

Delayed Response from Support

It took nearly two weeks for customer service to respond to a straightforward request. I submitted a form required by immigration authorities, and despite four emails, the delay has hindered my residency application.

Date of experience: Dec 11, 2025

Jaylon Guest

3 months ago

Unjustified Rejection

I was denied coverage as an expat without any explanation. If you are a PhD student over 40, proceed with caution regarding this insurance.

Date of experience: Dec 01, 2025

Charlee Smith Guest

3 months ago

Understanding and Supportive

My experience was quite positive due to the unique nature of my case. I received a refund for six months' premium as a gesture of goodwill, thanks to the representative who understood my situation and coordinated with their team.