arccaptain.com

3.7
3.7 Based on 41 reviews

Arccaptain provide with the high quality welding machine including MIGwelder, TIG welder, stick Welder ,plasma cutting machine and welding accessories at a a competitive prices . As a digital welding machine manufacturer, ARCCAPTAIN's mission is to let mo...

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Average Rating

3.7

/
5

41 Reviews

5 Star
61%
4 Star
2%
3 Star
5%
2 Star
5%
1 Star
27%

All Reviews

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Review Time

Jayce Patterson
Exceptional customer service experience!

I'm genuinely impressed by the support team's customer service. They responded to my inquiry within hours and even followed up to ensure my satisfaction. The replacement part arrived quickly, and everything worked flawlessly. It's rare to find a service that truly cares for its customers—this one certainly does!

5
Date of experience: Dec 12, 2025
Vicky Harris
Fantastic machine

Fantastic machine! The rust cleaning feature exceeded my expectations, and it handles cutting through mesh or expanded metal effortlessly. It's smooth, precise, and incredibly user-friendly.

5
Date of experience: Dec 11, 2025
Mitch C.
My TIG200P ACDC arrived quickly...

My TIG200P ACDC arrived quickly, even with the Black Friday rush. It performs amazingly on aluminum - smooth arc and excellent control.

5
Date of experience: Dec 08, 2025
Juliet Butler
Exceptional responsiveness from the support team

Exceptional responsiveness from the support team. They resolved my issue swiftly, making the entire process effortless. The 55A plasma cutter delivers clean cuts and ample power.

5
Date of experience: Dec 04, 2025
Alexandra H.
Acquired a TIG 200 P

Acquired a TIG 200 P. Initially, it didn’t function out of the box due to no gas flow. After a quick evaluation by their technician, they opted to replace the unit. The new one arrived and works perfectly. Simple process! Thank you.

5
Date of experience: Dec 03, 2025
Oscar B.
Unmatched service!

Unmatched service! Excellent quality!

5
Date of experience: Dec 01, 2025
Waldo P.
Outstanding service throughout

Outstanding service throughout! The support team was patient and assisted me with setting up my plasma cutter. They even provided a video tutorial. Shipping was quick, packaging was secure, and the machine operates beautifully. Highly recommend this service!

5
Date of experience: Nov 30, 2025
Challenges with a return

I ordered a Mig 200 6 in one without realizing there were two similar models. I attempted to cancel the order, but it arrived anyway. In the meantime, I purchased the version I wanted and am pleased with it. Returning the incorrect model has taken an excessive amount of time.

3
Date of experience: Nov 27, 2025
Benjamin Ross
Exceptional service from beginning to end

Great responses from the company regarding product shipping. Customer support was very helpful! It was a refreshing experience dealing with them, and shipping was fast! The welder is an amazing value and high quality. Highly recommend.

5
Date of experience: Nov 26, 2025
Pinkann
Received my new TIG 200, but no customer support

Received my new TIG 200 on 11-18-2025. I emailed support on 11-21, but all I've received is frustration. It doesn't weld continuously. They requested a short video and said they could see the issue, but needed it in a different format for their engineers, which I don’t know how to provide. I asked them to forward it, but have received no reply. NEVER AGAIN, NO CUSTOMER SUPPORT.

1
Date of experience: Nov 25, 2025

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Business Details

  • Arccaptain provide with the high quality welding machine including MIGwelder, TIG welder, stick Welder ,plasma cutting machine and welding accessories at a a competitive prices . As a digital welding machine manufacturer, ARCCAPTAIN's mission is to let more people who love welding and have DIY welding needs use our machines and fall in love with our machines.

    More than 300 dealers in over 100 different countries have found success selling our welding equipment over the past two decades.

    At the same time, in order to ensure the quality of digital welding machines and popularize better welding technology, all our products have passed the test of TÜV&CSA witness laboratory, and we established a R&D center for welding machines.See more

  • email willis@arccaptain.com
  • call +17133526867
  • language https://arccaptain.com

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