Name: le-parmentier.com
Telephone: 000000000
Rating: 4.6

Mindy P. Guest

Never buy from them, you will get defective product and then they will make you pay to send it back

I recently purchased a bag that I need to return due to its poor quality. I’m not sure if the one I received is defective or if all your products are like this, but it doesn’t match the quality displayed on your website.First, the bag doesn’t look as good in person as it does online. The material looks extremely cheap, almost like paper, and even the label is crooked. The stitching is so poorly done that I’ve attached a picture to show the extent of the issue.I bought this bag for a friend’s birthday, and when she opened it, I was incredibly embarrassed. It looks like something from a dollar store, not a "luxury" boutique.And now I have to pay shipping fee to send it back to get my money back. Such a waste of my time, big disappointment, never again!!!

Date of experience: Jul 19, 2024

Dawn Kelly Guest

1 year ago

Best quality for affordable prices

Every time I wear a bag of LeParmentier, someone ask me what brand it is because it is so beautiful. When I tell them the price they are surprised because they expected more because the quality is amazing. Also, the client service answered very fast and are efficient. I love this brand !!!

Date of experience: Jun 26, 2024

Kim Fisher Guest

1 year ago

Never Again

I ordered the handbag from Le Parmentier for Mother's Day, three weeks prior. I was waiting for a shipment confirmation for over a week. Finally, I emailed the company, and it took them two days to email me back and that's when they shipped the bag. The bag arrived missing the strap without which it was completely useless. Upon my inquiry they told me they would not let me return it without paying the return shipping and they ended up shipping the strap which has arrived a week after Mother's Day. I am very disappointed with the customer service. It always took them 2-3 days to email me back and over a week to ship (even though their website claims they ship within 24 hours). I will never order another Le Parmentier handbag! It is not worth the hassle. As far as quality goes, there are far superior handbags for the price.