Review Time
I’m disappointed with the artwork I received from Letter Fest. Based on the product description and examples, I expected a watercolor-style illustration of my house. Unfortunately, the final image did not match that at all. Instead of a watercolor rendering, the artwork looked more like a cartoon, lacking clear lines, detail, and proper use of color. It did not have the watercolor quality that was advertised and that ultimately influenced my decision to purchase.
I also requested revisions and provided specific feedback during the revision process, but the changes did not improve the result. In fact, each revision seemed to move further away from the watercolor style that was promised.
I was really looking forward to this piece, which makes the outcome especially disappointing. I hope this feedback helps set clearer expectations for future customers.
I’m disappointed with the artwork I received from Letter Fest. Based on the product description and examples, I expected a watercolor-style illustration of my house. Unfortunately, the final image did not match that at all. Instead of a watercolor rendering, the artwork looked more like a cartoon, lacking clear lines, detail, and proper use of color. It did not have the watercolor quality that was advertised and that ultimately influenced my decision to purchase.I also requested revisions and provided specific feedback during the revision process, but the changes did not improve the result. In fact, each revision seemed to move further away from the watercolor style that was promised.I was really looking forward to this piece, which makes the outcome especially disappointing. I hope this feedback helps set clearer expectations for future customers.
I ordered a first birthday book for my granddaughters birthday. The book arrived this morning but unfortunately it has the wrong date in it. After a lot of difficultly trying to contact Letterfest, I found a telephone number. I spoke with Marie who took the details and a further £12 payment for a reprint. My ‘complaint’ is that I cannot find a proof order which shows the details when I placed the order. I don’t know if I made an error or not and it’s cost me another £12 on top of what is already an expensive book. The month AND year of birth were wrong which suggests that I did not make a mistake, but as I have no proof of what I ordered I’ve had to pay almost £40!!
Potted some chillies using the soil that was provided. Please tell me why the soil has gone mouldy?! Not like it smells or has been neglected etc.. I’m talking Green fuzzy mould smelling like milk mould. It’s disgusting.. of course, the seeds are yet to germinate, I mean it’s ‘only’ been 3 weeks and they’re yet to show signs of life 😬 If you’re after a nice plant, I don’t recommend. The pot however, fine, can’t complain
Letterfest is a great company with unbelievable customer service! I ordered a print from them over a year ago of my two dogs and it is so special to me that I wanted to order a second print. Letterfest made it very easy to do this, they keep the artwork so that it's possible to have another copy made. The print itself captures my dogs perfectly and they work with you through proofs so you can see exactly what you are going to receive. Customer service responds quickly and are so professional. I highly recommend Letterfest if you are looking for a one of a kind gift for a special occasion or would like to have a special print of your pets, wedding, or other significant event. I look at my print everyday and it brings me so much joy! Thank you Letterfest!
I ordered a house print and received my proof back suspiciously fast to the point I feel it may have been AI. I asked for adjustments and they were made as requested. It was given as a christmas gift and so I have only just seen it up close and the perspex on the frame is cheap and absolutely covered in scratches. All over this is expensive and not worth the money, I also don't feel this was human done.
I agree with many people on their reviews of these supposedly watercolor photos. They are not quality are not a watercolor look more like they were traced not hand done and not even digital like. The price is extremely high for the quality. Very choppy like a traced photo and really doesn’t look Iike the photo of my pet. They made her fur look ridiculous in their final tracing of this picture. I made many corrections to try and get this a better quality but it was returned so quickly that at that point it just was a lesson learned, you get what you pay for. One and done for me.
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At Letterfest, we craft one-of-a-kind treasures, including bespoke illustrations, personalised children's books, beautifully engraved stones and terracotta, unique cards and stationery, and an array of other handmade gifts. Our attention to detail and commitment to quality ensure that every item is a work of art, guaranteed to delight both the giver and receiver. Come explore our collection and discover the perfect gift to create lasting memories.See more
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