levi.co.uk

2.2
2.2 Based on 63 reviews

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Average Rating

2.2

/
5

63 Reviews

5 Star
26%
4 Star
5%
3 Star
0%
2 Star
8%
1 Star
62%

All Reviews

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Review Time

Kerry McIvor aka 'Lady M'
I was on my way to Margate, a mere 200 miles away from home as I had a funeral to attend. Half way,

I was on my way to Margate, a mere 200 miles away from home as I had a funeral to attend. Half way, I realised I hadn't packed my trusty black Levi jeans! #menobrain So, I popped into Bluewater shopping centre in Kent. I headed straight for the Levi store as I KNOW my size, I know which style suits me etc. A lovely lady called Ruby offered to help me, I explained my plight and that I was in a hurry...Ruby raced around, fetching me different styles however, I chose to stick with my 724 Skinny High Waist! 🤣🙈 Poor girl had coaxed me into,"boot cut", "straight leg" and yet I chose what I knew, trusty, skinny ones!
When I got to the til I showed my Blue Light Card and was awarded 20% off but then, I gave my email address and was told I have a £30 voucher to use too! What a win! My impulse purchase of necessity, for Ann Wells MBE, 's funeral now had 50% off! I was elated, thanked Ruby and skipped off to continue my adventure to Margate!
Levi jeans have been a favourite wardrobe staple of mine since 1980's! Quality, price and customer service all rank high for me! Thank YOU Ruby at Bluewater Levis store! 👌🙏🩷

5
Date of experience: Feb 21, 2026
Great Find at the Outlet Store

This location had the athletic/taper jeans that are often hard to find in stores. They were on sale, which was a nice bonus, allowing me to save around £45 on two pairs. I opted for 32/34 (unfortunately, no 30/34 available), but with a belt, they fit well enough. I'm also very pleased with the staff; they were extremely helpful.

5
Date of experience: Dec 23, 2025
Cliff Cook
Disappointing Quality

These jeans used to be durable for years, but now they only last about 3 to 4 years due to the poor materials used. They tend to wear out in unusual places, such as above the back pocket and the knees. It's better to invest in a higher-quality brand for better value. I won't be buying these again, as I've faced the same issue with another brand.

2
Date of experience: Dec 12, 2025
Ralphie H.
Quality Has Significantly Decreased

These jeans used to last for years, but now they barely endure 3 to 4 years due to inferior materials. They tend to wear out in odd places, like above the back pocket and the knees. It's better to invest in a more reliable brand for better value. I won't be purchasing these again, as I've had similar issues with another brand.

2
Date of experience: Dec 11, 2025
Spencer W.
Extremely Frustrating Customer Service

This has been the worst customer service experience I've ever encountered. The provided UK phone number doesn't work, and the WhatsApp service is entirely AI-driven, leading to endless loops without addressing my questions. The email support also seems automated, as I keep receiving generic responses without any real assistance. It's unfortunate because the products are of good quality, but the lack of effective customer service is inexcusable.

1
Date of experience: Nov 24, 2025
Excellent Product and Quick Delivery

Great item with fast shipping; I would absolutely recommend it.

5
Date of experience: Nov 11, 2025
Averil Baker
Subpar Quality for High Price

I ordered a door mat, but it was so flimsy it was folded multiple times for shipping. It felt like a cheap imitation, especially considering the £45 price tag. I returned it and am still waiting for my refund. I advise avoiding this product.

1
Date of experience: Nov 04, 2025
Mario Wright
High Price, Poor Fit and Quality

The length is excessively long, with no options for those shorter than 6 feet. The quality is surprisingly poor for jeans priced nearly at £100. I'd have been better off with a different brand. While the ordering and delivery were smooth, the packaging was inadequate for a supposed premium product. The buttons and buttonholes were flimsy and poorly made. Definitely not worth the price, even with a proper fit.

2
Date of experience: Oct 11, 2025
Woodrow Patterson
Received the Wrong Item

I placed a large order but received the incorrect item. I returned it, yet was still charged for the return despite it being their error.

1
Date of experience: Sep 19, 2025
Cleve S.
Unpleasant Experience

I encountered arrogance and poor customer service, along with low-quality clothing. Many of my orders were canceled.

1
Date of experience: Sep 19, 2025

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