Review Time
I can’t review the product as I haven’t received it!! Very poor service and beginning to think it’s a scam!Order placed on the 7th Sept, shipping email received on 8th and expecting a 3-7 day delivery time.It’s now the 20th sept and still nothing.Several emails sent, to the company and no further forwards. Do not useI have found the information on the Lilah mae London home page misleading, it appears to indicate the products are Uk manufactured when in fact they are shipped from China! Well according to the shipping information if that is accurate?? Who knows with this company, automated responses to emails, no useful information on missing delivery, no product that was ordered!
SCAM! DO NOT PURCHASE - I must have been having a bad day and fell for this from a Facebook advert (never again!) This company are falsely advertising themselves as a small London boutique, but this is completely untrue and clothing is shipped from China. I have been waiting over 3 weeks for delivery, the order confirmation said 'premier delivery' within 3-7 days. Keep getting holding emails saying that the item is on it's way, I have a Royal Mail tracking number, but they are still awaiting receipt of the item. I have written a scathing email and asked for a refund, but I am not holding my breath and TBH I am over it, and have chalked it up to experience. I don't expect to receive the jacket or the refund, and if the jacket is eventually received, from previous reviews it will probably be 3 sizes too small and complete garbage. They should be removed from Facebook and shop.
Admittedly this isn't a review, it's an observation by someone who keeps suddenly seeing this site on Facebook. If it's been established since 2000 how are there only 8 reviews? All left within the last 5 days?!! The clothes look nice, the prices are too good to be true and trustpilot confirmed what I suspected.
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Founded by sisters. Inspired by women. Rooted in London.
Since 2000, Lilah Mae London has created timeless womenswear with elegant silhouettes, exceptional quality and thoughtful design. Family-founded and women-led, we celebrate 25 years of loyalty, trust and refinement – clothing made to live with you, not just for the season.
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