lilah-mae.com

1.4
1.4 Based on 44 reviews

Founded by sisters. Inspired by women. Rooted in London. Since 2000, Lilah Mae London has created timeless womenswear with elegant silhouettes, exceptional quality and thoughtful design. Family-founded and women-led, we celebrate 25 years of loyalty, trus...

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Average Rating

1.4

/
5

44 Reviews

5 Star
7%
4 Star
0%
3 Star
4%
2 Star
2%
1 Star
87%

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Terrible quality winter coat like…

Terrible quality winter coat like tissue paper. Advertised as from London based shop and then only return to London at cost and no guarantee of refund. Really disappointed not like the picture advertised.

1
Date of experience: Sep 23, 2025
I can’t review the product as I haven’t…

I can’t review the product as I haven’t received it!! Very poor service and beginning to think it’s a scam!Order placed on the 7th Sept, shipping email received on 8th and expecting a 3-7 day delivery time.It’s now the 20th sept and still nothing.Several emails sent, to the company and no further forwards. Do not useI have found the information on the Lilah mae London home page misleading, it appears to indicate the products are Uk manufactured when in fact they are shipped from China! Well according to the shipping information if that is accurate?? Who knows with this company, automated responses to emails, no useful information on missing delivery, no product that was ordered!

1
Date of experience: Sep 20, 2025
Biggs
Scam bags never spend your hard earning money. Facebook should do something about it. These Chinese

Scam bags never spend your hard earring money

1
Date of experience: Sep 19, 2025
Pamela Hayward
SCAM

SCAM! DO NOT PURCHASE - I must have been having a bad day and fell for this from a Facebook advert (never again!) This company are falsely advertising themselves as a small London boutique, but this is completely untrue and clothing is shipped from China. I have been waiting over 3 weeks for delivery, the order confirmation said 'premier delivery' within 3-7 days. Keep getting holding emails saying that the item is on it's way, I have a Royal Mail tracking number, but they are still awaiting receipt of the item. I have written a scathing email and asked for a refund, but I am not holding my breath and TBH I am over it, and have chalked it up to experience. I don't expect to receive the jacket or the refund, and if the jacket is eventually received, from previous reviews it will probably be 3 sizes too small and complete garbage. They should be removed from Facebook and shop.

1
Date of experience: Sep 15, 2025
Rachel Walton
Expecting this review to not see the light of day

Admittedly this isn't a review, it's an observation by someone who keeps suddenly seeing this site on Facebook. If it's been established since 2000 how are there only 8 reviews? All left within the last 5 days?!! The clothes look nice, the prices are too good to be true and trustpilot confirmed what I suspected.

3
Date of experience: Sep 12, 2025

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Business Details

  • Founded by sisters. Inspired by women. Rooted in London.
    Since 2000, Lilah Mae London has created timeless womenswear with elegant silhouettes, exceptional quality and thoughtful design. Family-founded and women-led, we celebrate 25 years of loyalty, trust and refinement – clothing made to live with you, not just for the season.

  • language https://lilah-mae.com

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