Review Time
These people are a scam! The quality of these products are horrendous and not even worth £10!!! Please don’t make the mistake I made and buy from them, do your reviews first! They change their name all the time to catch people! I bought this exact jacket and it took forever to get to me, pathetic fabric and zip quality and if you want to send it back you realise it came from china and it’s your cost to send back which is more than the darn jacket itself! Do not buy from them ⚠️
My mother ordered a coat for each of us. Wrong size delivered. It says British based. But the items were made in China and returns have to be made at your own expense to China. If I could give ZERO stars I would. I will be reporting false advertising.
Scam website which should be avoided. The crap about being in London since 2000 is a complete lie. Wish I’d listened to my gut. The products are worse than cheap. Refund if you send back to china at your own expense etc etc. hopefully I can claim back against my credit card
This company falsely advertise as a UK company with quality items. In reality the products are poor quality and not worth a fraction of what they charge.When I asked to return I was told there distributions was in China and it was not possible to return and instead I was offered a partial refund to keep the goods or the option to pay a bit more and get more items delivered. Had to press to confirm I did want to return and I was given an address for China, however I was told that the refund would only be forthcoming once the item had been inspected and put back into stock. In the end I cut my losses and accepted a partial refund as I suspected that the item may be ‘lost’ and I was receive no refund and I would end up paying more to cover postage to China.Do not buy from this company. They are not as advertised and the merchandise is cheap and ill fitting. Sadly it looks like Wang Maoqin are the company behind this and they operate similar businesses online for various products/scams.
Do not use this company. They are not a family run London based company. Items are sent from China. Bought a coat and when it arrived it was a cheap knock off of the one on the picture. They wouldn’t let me return for a full refund, originally offered my 10% after complaining g twice more they offered 35% or an item up to the same value. I hat does that tell you.AVOID!!!
Received a coat with a broken zipper, tried to ask for refund but the email address is invalid! Fraudulent company! Coat is also terrible, as thin as a bin bag but advertised as warm and cosy! Also saw same item on Shien (cheaper there!) Do not buy from this company!
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Founded by sisters. Inspired by women. Rooted in London.
Since 2000, Lilah Mae London has created timeless womenswear with elegant silhouettes, exceptional quality and thoughtful design. Family-founded and women-led, we celebrate 25 years of loyalty, trust and refinement – clothing made to live with you, not just for the season.
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