Name: lilysflorist.com.au
Telephone: 000000000
Rating: 2.5

Tom40217 Guest

Late notification of non-delivery

I placed an order around 1 PM on 31/12/26, and the website indicated it would be delivered that day. At 5 PM on the same day, I received a message stating the package couldn't be delivered due to holiday closures and that I would receive a refund. By then, it was too late to order from another florist. The gift was for a birthday and New Year’s Day on 1/1. Very disappointing.

Date of experience: Dec 31, 2025

Chandos Guest

2 months ago

Disappointed with bouquet size

I was very disappointed with the size of the deluxe bouquet I ordered for my grandmother. I was away on delivery day, and when I returned home, I was shocked at how small they were for the price I paid. The flowers were nice, and delivery was efficient, but they were nothing like I expected or what was shown in the picture.

Date of experience: Dec 29, 2025

Holden Taylor Guest

2 months ago

Not worth the cost

Although the product I ordered was delivered on time, it was quite disappointing as it did not resemble the premium Christmas bouquet I had chosen. The final product was far from the $146 I paid! I wouldn't use this service again.

Date of experience: Dec 24, 2025

Charlton Bell Guest

2 months ago

Order never arrived

The order did not get delivered, and there was no phone call or communication whatsoever.

Date of experience: Dec 24, 2025

MK94 Guest

2 months ago

Delivery failure

They failed to deliver the order.

Date of experience: Dec 24, 2025

Gage Guest

2 months ago

Beautiful Christmas flowers delivered

I received a wonderful last-minute response to my order. The flowers were gorgeous; I requested large and festive, and they delivered! Gladioli a meter tall, bright red, surrounded by red and white blooms and Christmas bush. My friend loved them, and another friend even FaceTimed me to show them. Thank you so much; I've already shared your details. Happy New Year!

Date of experience: Dec 23, 2025

S Manmn Guest

2 months ago

Would not deliver to address 7 minutes…

Would not deliver to address 7 minutes (3.9 Kim’s) Unanswered emails. Did not explain the -$3.00 difference in purchase and refund.

Date of experience: Dec 22, 2025

GrumpyOldLady Guest

2 months ago

Beautiful arrangement

The arrangement we ordered to be delivered to my parents for Christmas was stunning. Ordering was super simple and delivery directions were followed. Thanks so much, saving your details for our next order.

Date of experience: Dec 22, 2025

Rhonda Grady Guest

2 months ago

I had asked for a baby boy bunch of…

I had asked for a baby boy bunch of flowers and a yellow bunch was delivered. I also asked and paid for a premium bunch of flowers. Flower that turned up did t look like a premium bunch at laa